What are the responsibilities and job description for the Customer Service Representative position at Goldamity Insurance Services Inc?
Job Overview
Are you ready to embark on a rewarding career in the insurance, registration, and tax service industry? Goldamity Insurance Services is looking to expand our team. This entry level Customer Service Representative Position will transition you to a Professional Licensed Broker, Registration Services Provider and Tax Preparer. Prior experience in insurance, registration services, and taxes is not required. All training is paid and provided in our office.
This position is great for someone who is passionate about learning and growing in our specialized areas of trucking permits, insurance, taxes, and vehicle registration services. We are seeking a positive and proactive individual who excels in problem-solving, works well with others, and is committed to delivering exceptional service. If you are eager to dive into multiple industries and provide top-notch support to our clients, we invite you to be a part of our dynamic team at Goldamity Insurance Services.
Responsibilities
- Client Engagement: Build and maintain relationships with clients to understand their insurance and registration needs.
- Product Knowledge: Stay updated on various insurance products, vehicle registration options, and business tax regulations.
- Sales Presentations: Present insurance and registration services to potential clients, highlighting benefits and coverage options.
- Quote Preparation: Prepare and deliver insurance quotes to clients, ensuring clarity on coverage details and pricing.
- Policy Processing: Assist clients in completing insurance applications and vehicle registration forms accurately.
- Customer Service: Provide exceptional customer support, answering inquiries and resolving issues promptly.
- Tax Preparation: Collect important tax documentation, prepare tax return, and electronically file returns.
Qualifications:
- Must be able to obtain Property & Casualty Insurance Broker License within 60 days of hire
- Must be able to obtain CTEC & PTIN license within 60 days of hire
- Pass background check with DOJ
- Excellent communication skills, both verbal and written
- People Person, positive energetic
- Previous experience in customer service or a related field is preferred
- Previous experinece in sales or related filed is perferred
- Enthusiastic about learning and growing within the insurance, tax & trucking industry
- Organized, able to prioritize work, and multi-task
- Ability to work well within a team environment
- Works well to meet or exceed individual and team goals
Position Highlights:
- Full Time Position
- Monday-Friday 9 am to 6pm;
- Saturdays Off, Sunday off, and Major Holidays off
- Paid Training
- Paid vacation on accrual after 3 year of employment
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k) matching
- On-the-job training
- Paid time off
- Professional development assistance
Experience:
- Customer service: 2 years (Required)
- Sales: 2 years (Required)
- Multi-line phone systems: 2 years (Required)
Ability to Commute:
- Grand Terrace, CA 92313 (Required)
Work Location: In person
Salary : $20 - $25