What are the responsibilities and job description for the Fitness Service Manager position at Gold's Gym?
Gold’s Gym SoCal and its associated clubs are on an exciting growth trajectory and seek a driven Fitness Service Manager to lead our team in delivering exceptional service and driving revenue through sales expertise. As a vital part of our team, you'll harness your deep understanding of our products and programs to foster a community dedicated to health, productivity, and enjoyment. We're ready to challenge your abilities and celebrate your successes. Here's why joining us is a rewarding opportunity:
Benefits of Being a Gold’s Gym Employee:
Gold’s Gym SoCal and its affiliated clubs are committed to diversity and inclusivity. We celebrate everyone and provide equal opportunities for all employees, applicants, vendors, and members. We base employment decisions on merit, competence, performance, and business needs, without discrimination based on race, color, religion, age, disability, or any other protected status.
Benefits of Being a Gold’s Gym Employee:
- Engage in a vibrant work environment surrounded by amazing individuals.
- Unlock bonus and commission opportunities based on your sales performance.
- Enjoy a comprehensive benefits package, including a John Hancock 401k and Aflac Supplemental Insurance Options.
- Receive free gym memberships and discounts.
- Explore opportunities for growth within our organization.
- Possess a positive, outgoing attitude.
- Are passionate about delivering excellence to our members.
- Thrive in a fast-paced, goal-oriented environment without compromising service quality.
- Bring experience in the fitness industry and a performance-driven mindset.
- Demonstrate honesty, integrity, and a commitment to learning and growth.
- Encouraging members to take advantage of our diverse fitness offerings and inspiring team members to do the same.
- Building and leading a high-performing membership team aligned with company initiatives.
- Ensuring project and department milestones are met within approved budgets.
- Enforcing club rules and policies while promoting proper procedures.
- Providing feedback to the General Manager on performance gaps and making hiring recommendations.
- Managing personal training sales generation and monitoring key metrics.
- Training staff to generate leads and new business.
- Conducting regular meetings with direct reports to review performance and offer guidance.
- Serving as manager-on-duty as needed to resolve member concerns.
- Proficiency in personal training techniques and sales.
- Strong business judgment and analytical skills.
- Effective leadership, communication, and team-building abilities.
- Bachelor's degree preferred.
- Current CPR Certification and National Certification as a Personal Trainer.
- Ability to lift up to 35 lbs, stand for extended periods, and maintain a professional demeanor.
- 5-10 years of multi-unit management experience in sales-driven environments.
- Proven track record of translating strategy into actionable initiatives that drive results.
- Willingness to travel between club locations.
- Fitness Certification from a recognized authority.
- Preferred BA or BS degree, particularly in a sales-related field.
- Bilingual Preferred
Gold’s Gym SoCal and its affiliated clubs are committed to diversity and inclusivity. We celebrate everyone and provide equal opportunities for all employees, applicants, vendors, and members. We base employment decisions on merit, competence, performance, and business needs, without discrimination based on race, color, religion, age, disability, or any other protected status.
