What are the responsibilities and job description for the Office Administrator - Memphis, Tennessee position at Gold Medal Products Company?
For 95 years, Gold Medal has been a leader in the concession industry for both equipment and supplies including popcorn, cotton candy, Sno-Kones and much more.
Gold Medal is a family-owned business with an excellent culture.
Due to our continued growth, we are excited to announce an Office Administrator opportunity available at our Memphis, Tennessee location.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Handle inquiries and orders in person (walk-ins), as well as by e-mail, website, phone, Fax and postal mail
- Take incoming calls, answer questions, write and process orders – both via phone and in-person
- Address any issues, concerns or problems that customers and prospective customers may have
- Make Accounts Receivable calls and ensure monies are collected in a timely manner
- Flexibility, adaptability and the ability to learn a wide variety of product lines and customers while delivering high-quality work
QUALIFICATIONS:
- Strong interpersonal skills necessary for regular interaction with customers and team members
- A friendly and approachable demeanor is required
- Ability to communicate professionally, effectively and efficiently in person, on the phone, via E-Mail, and in all correspondences required
- Computer skills including but not limited to, Microsoft Word, Outlook, and Excel required
- Strong work ethic and a high energy level necessary for fast-paced work environment
- Ability to work with a diverse work force and customer base
- At least 2 years customer service experience dealing with the public required
- High school education; or equivalents is required.
BENEFITS:
- Bonus/Profit Sharing opportunities
- Medical – Gold Medal pays most of weekly premiums for employees
- Dental
- Vision
- Disability insurance
- Life insurance
- Paid Time Off
- 401(k) with Company match
- Company paid holidays
Gold Medal Products is an Equal Opportunity Employer
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Work Location: In person
Salary : $20 - $22