What are the responsibilities and job description for the Office Administrator - Memphis, Tennessee position at Gold Medal Products Company?
For over 90 years, Gold Medal has been a leader in the concession industry for both equipment and supplies including popcorn, cotton candy, Sno-Kones and much more.
Gold Medal is a family-owned business with an excellent culture. We are proud to have been awarded the Best Place to Work in Cincy Magazine’s 2020 Manny Awards.
Due to our continued growth, we are excited to announce an Office Administrator opportunity available at our Memphis, Tennessee location.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Handle inquiries and orders in person (walk-ins), as well as by e-mail, website, phone, Fax and postal mail
- Take incoming calls, answer questions, write and process orders – both via phone and in-person
- Address any issues, concerns or problems that customers and prospective customers may have
- Make Accounts Receivable calls and ensure monies are collected in a timely manner
- Flexibility, adaptability and the ability to learn a wide variety of product lines and customers while delivering high-quality work
QUALIFICATIONS:
- Strong interpersonal skills necessary for regular interaction with customers and team members
- A friendly and approachable demeanor is required
- Ability to communicate professionally, effectively and efficiently in person, on the phone, via E-Mail, and in all correspondences required
- Computer skills including but not limited to, Microsoft Word, Outlook, and Excel required
- Strong work ethic and a high energy level necessary for fast-paced work environment
- Ability to work with a diverse work force and customer base
- At least 2 years customer service experience dealing with the public required
- High school education; or equivalent
COMPENSATION/BENEFITS:
- Competitive compensation package including profit sharing.
- Excellent benefits including:
o Medical – Gold Medal pays 90% of weekly premiums for employees
o Dental
o Vision
o Disability insurance
o Life insurance
o Paid Time Off
o 401(k) with Company match
o Company paid holidays
Gold Medal Products is an Equal Opportunity Employer
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Ability to Commute:
- Memphis, TN 38134 (Preferred)
Ability to Relocate:
- Memphis, TN 38134: Relocate before starting work (Preferred)
Work Location: In person
Salary : $19 - $21
