What are the responsibilities and job description for the Regional Director of Casino Operations position at Gold Dust West Casino Hotel Carson City?
Company Description
Gold Dust West Casino Hotel Carson City is a hospitality company located in Carson City, Nevada. The company operates a casino, hotel, restaurant, bar, bowling and RV Park providing entertainment and accommodations for guests. Gold Dust West Casino prioritizes exceptional customer service and offers a variety of gaming options and amenities.
Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company’s value is our commitment to ethical leadership, outstanding training, and open employee communication.
Jacobs Entertainment is currently in search of an “Regional Director of Casino Operations” for Gold Dust West Carson City. This property features 148 modern hotel rooms and suites, a 32-lane Bowling Center with full Snack Bar, an RV Park, full-service Sports Book the ever-popular Grille Restaurant.
Our employees are supported with a comprehensive benefits program that include the following:
- $200 Referral Bonus
- Tuition Reimbursement
- 7 paid Holidays
- 80 hours of Vacation after 1 year of employment
- We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
- Employee Assistance Program FREE of charge
- Company paid Life Insurance and AD&D
- Matching 401K program after 90 days
- Employee Meal Discounts
- Ongoing learning and development programs
- Work towards your future advancement within the company—most of our supervisors and managers are promoted from within
Essential Job Responsibilities and Duties:
- Act in a Sr. Leadership role in the General Manager’s absence
- Inform General Manager of all property activities and personnel issues on a daily basis
- Responsible for planning, controlling, communications and implementing procedures and processes for the overall efficient operations in areas of responsibility
- Assist in preparing and effectively managing department budgets and strategic plans
- Establish standards of performance and ensure standards of quality, teamwork and customer service in areas of responsibility
- Establish and maintain communication and interaction with employees and guests in areas of responsibility
- Monitor schedules and activities to maintain efficiency
- Work with department managers and assist with P&L reviews and departmental budget questions
- Ensure adherence to Gaming regulations.
- Actively monitor all casino operations for proper service levels and employee activity
- Work on any special projects, company initiatives, and training as directed by the General Manager
- Analyze and interpret departmental needs and results. Recognize and solve problems
- Effectively manage people, process and procedures and adhere to deadlines
- Promote positive work atmosphere, including support and assistance to all the management and staff
- Observe and analyze current and future competitive properties
- Contribute to management shift coverage and floor representation
- Based at Gold Dust West Carson City with travel to Elko
- May travel up to twice per year to assist other regions as directed
Skills, Education and Other Requirements:
- Must be fluent in English
- Multiple language skills preferred but not required
- Ability to read, analyze and interpret common financial reports and legal documents
- Must have strong communication skills
- Knowledge of Slots, Table Games, other casino operations
- Four year degree or equivalent work experience
- 5 yrs. experience in managing and supervising in casino operations
- Must have strong experience in Microsoft Office and Microsoft Outlook suite of products
- Must be able to possess Key License with Nevada Gaming Control Board.
- Identification that establishes identity
- Identification that establishes the right to work in the United States