What are the responsibilities and job description for the Order Entry Clerk position at Gold Coast Ingredients, Inc.?
The Order Entry Clerk is responsible for accurately and efficiently entering high-volume customer
orders into the company's ERP or order management system. This position requires exceptional
attention to detail, accuracy, organization, and the ability to work in a fast-paced environment while
meeting daily order processing deadlines.
Essential Duties and Responsibilities
- Accurately enter high-volume customer orders into the ERP or order management system.
- Review customer purchase orders and order requests for completeness and accuracy.
- Verify product information, quantities, pricing, shipping instructions, and customer requirements.
- Identify missing or conflicting order information and obtain clarification before processing.
- Maintain a high level of data entry accuracy and productivity.
- Process orders in accordance with established timelines and departmental procedures.
- Communicate with Customer Service, Sales, Production, Shipping, and other departments regarding order requirements.
- Assist with resolving order discrepancies and data entry errors.
- Update customer and order information as necessary.
- Maintain organized electronic and physical order documentation.
- Protect confidential customer and company information.
- Meet established department performance, accuracy, and productivity expectations.
- Perform other duties as assigned.
Qualifications and Experience
- 1–3 years of experience in order entry, customer service, data entry,
- Previous experience entering customer orders strongly preferred.
- Experience working with an ERP or order management system preferred.
- Strong computer and keyboarding skills.
- Excellent attention to detail and accuracy.
- Strong organizational and time-management skills.
- Ability to prioritize multiple orders and assignments.
- Ability to work independently and as part of a team.
- Strong written and verbal communication skills.
- Ability to work effectively in a fast-paced, deadline-driven environment.
Work Schedule
- Full-time Schedule: Monday -Friday 7:30am - 4:00pm or 8am - 4:30pm
Gold Coast Ingredients, Inc. (GCI) is a privately held, wholesale flavor and color manufacturer that has been satisfying taste since 1985. We are capable of serving all types of industries from food and beverage to nutraceutical and oral care. We work with customers to create custom formulations in a variety of forms including powder, spray-dried (encapsulated), freeze-dried, liquid, emulsion, and extracts that are compatible with any requirements.
Salary : $20