What are the responsibilities and job description for the Dental Office Manager position at Gold Coast Dental?
Join our growth! We’re seeking a Regional Manager to lead our expansion in Dallas (Farmer's Branch), TX and surrounding areas!
Role Summary
As a Regional Manager, you will oversee the operational efficiency, growth, and development of multiple dental offices in your region. You will ensure a seamless patient experience, drive financial success, and cultivate a supportive and high-performing team. The ideal candidate will be an experienced leader with strong dental industry knowledge, exceptional interpersonal skills, and a passion for optimizing operational performance.
Responsibilities
Operational:
Role Summary
As a Regional Manager, you will oversee the operational efficiency, growth, and development of multiple dental offices in your region. You will ensure a seamless patient experience, drive financial success, and cultivate a supportive and high-performing team. The ideal candidate will be an experienced leader with strong dental industry knowledge, exceptional interpersonal skills, and a passion for optimizing operational performance.
Responsibilities
Operational:
- Drive the growth of general dentistry, specialty services, hygiene, and collections across all practices in the region.
- Ensure financial reports are accurate and goals are consistently met across the region.
- Analyze internal processes, track industry trends, and recommend improvements for operational efficiency and cost control.
- Oversee the maintenance and safety of facilities, ensuring a clean and secure environment.
- Monitor key performance metrics, operational reports, and ensure all practices are running smoothly and efficiently.
- Supervise billing, collections, and ensure HIPAA compliance.
- Lead efforts to enhance patient satisfaction, resolve complaints, and provide an exceptional patient experience.
- Ensure compliance with OSHA, Dental Board regulations, and insurance plan requirements.
- Work closely with the executive team to track progress and ensure practices are meeting regional and company-wide targets.
- Assess and implement additional providers and services, including General Dentistry, Hygiene, and Specialty services.
- Conduct annual performance evaluations for employees in your region.
- Manage staffing levels, and approve employee schedules, time off, and vacation requests.
- Oversee staff development, coaching, and employee relations.
- Provide leadership to ensure that dental teams meet or exceed production goals and performance expectations.
- Ensure that regulatory and compliance standards are being met across all practices.
- Support dental professionals to ensure quality care is provided and operational efficiency is maintained.
- Minimum 5 years of regional dental management experience.
- Experience with Open Dental Software a plus
- Proven leadership skills and ability to drive team performance.
- Experience with financial analysis, budgeting, and achieving financial goals.
- Ability to build and maintain strong patient and employee relationships.
- Comfortable managing operations for multiple locations.
- Strong problem-solving and decision-making abilities.
- Spanish language proficiency a plus.
- Competitive salary of $68,000 - $72,000 annually, based on experience a percentage of revenue monthly bonus structure
- Health and Dental Insurance.
- Retirement Plan.
- Monthly bonuses.
- Paid time off.
Salary : $68,000 - $72,000
