What are the responsibilities and job description for the Corporate Trainer position at Gold Acquisitions?
Company Description Gold Acquisitions is a retail sales firm in Charleston, SC, specializing in face-to-face customer engagement and brand representation. The company partners with established brands to deliver high-quality in-store sales experiences that support customer acquisition, retention, and long-term growth. Gold Acquisitions is driven by a customer-first mindset, emphasizing trust, consistency, and service in retail environments. The organization focuses on building professional, high-performing sales teams with strong communication and sales execution skills. Team members are encouraged to contribute to a culture where rarity, excellence, and performance create value for clients and customers.
Role Description The Corporate Trainer is a full-time, on-site role based in Charleston, SC, responsible for designing and delivering training programs that enhance the performance of retail sales teams. Day-to-day tasks include creating training materials, facilitating group and one-on-one training sessions, and coaching team members on sales techniques, customer engagement, and brand representation. The role involves assessing training needs, observing in-store interactions, and providing constructive feedback to support continuous improvement. The Corporate Trainer collaborates with leadership to align training content with business goals, track training results, and adjust programs based on performance metrics. This position also supports new hire onboarding and ensures that all team members understand company standards, policies, and customer service expectations.
Qualifications
- Ability to design and deliver engaging training programs focused on sales techniques, customer service, and brand standards.
- Strong communication, presentation, and interpersonal skills to coach diverse teams in a retail environment.
- Experience in retail sales, corporate training, learning and development, or a closely related field.
- Skill in assessing performance, providing feedback, and using metrics to improve training effectiveness.
- Organizational and time-management skills to handle multiple training initiatives and deadlines.
- Comfort working on-site in stores, observing frontline interactions, and modeling customer-first behavior.
- Proficiency with basic office and presentation tools (e.g., PowerPoint, Excel, or similar software).
- Bachelor’s degree in Business, Education, Communications, or related field, or equivalent relevant experience.
- Adaptability, problem-solving ability, and a commitment to fostering an inclusive, respectful learning environment.