Vehicle Rider - Field Support

Headquartered in Dublin, Ohio (USA) with Engineering Centers in Pune, India and Yokohama, Japan, Goken is a global Engineering Services and Product Development company founded in 2004. We partner with OEMs and suppliers across the mobility space, as well as clients in non-mobility industries, to deliver innovative solutions and accelerate product development.

At Goken, we embrace our motto of “Time to Innovate” by pushing boundaries, cultivating entrepreneurial thinking, and empowering individuals who thrive on tackling challenges, embrace fresh ideas, and are driven to create solutions that shape the future. This mindset fuels our mission and empowers our teams to solve complex problems, deliver measurable value, and move our clients and industries forward.

Our Vision is to empower associates to drive innovation and lead meaningful change wherever it’s needed, ensuring we stay ahead of the challenges and opportunities of tomorrow. Our Mission is to build trust that fosters greatness in our people, excellence in our clients, and positive impact in the communities we serve.

Goken offers a competitive compensation structure and benefits that support professional growth and personal well-being. We also foster a culture built on high performance, collaboration, continuous improvement, and ongoing professional development.

Summary

We are seeking a detail-oriented Vehicle Rider. This is a is a non-driving, observational role. The core responsibility is to meticulously observe, categorize, and log day-to-day real-world scenarios encountered while riding as a passenger in a company vehicle. This role specifically focuses on documenting external situations, environmental conditions, infrastructure elements, and traffic events in their surroundings.

Responsibilities

• Observe and document external day-to-day conditions such as weather, road closures, construction zones, pedestrian activity, temporary signage, and unusual traffic obstacles.
• Utilize logging equipment (laptop or tablet) to accurately and immediately input data points corresponding to observed situations, locations, and timestamps.
• Maintain detailed logs and submit comprehensive daily reports of all collected data, ensuring accuracy and consistency.
• Ensure data collection laptop or tablet are functional and report any technical issues promptly to the appropriate technical support team.
• Follow all safety guidelines and maintain professionalism and alertness throughout shifts, which involve 8 hour periods as a passenger.
  
  

Qualifications

• Exceptional observational skills and the ability to notice nuanced details in a dynamic environment.
• Ability in recording accurate information without bias.
• Competency in using laptops/tablets, with experience using Microsoft Word, PowerPoint, and Excel.
• Ability to maintain concentration and alertness during extended observation periods (sitting for several hours at a time).
• Clear written communication skills for accurate data entry and reporting.
• Ability to travel for extended periods (up to 2-3 weeks).
• Ability to work first shift (7:30 AM to 4:00 PM) or second shift (4:30 PM to 1:00 AM).
  
  

Goken is committed to fostering a respectful, inclusive, and engaging workplace across all global locations. We value diversity and provide equal opportunities for career growth and professional development, regardless of race, color, religion, national origin, sex, age, disability, veteran status, genetic information, sexual orientation, gender identity, marital status, or any other characteristic protected by law.