What are the responsibilities and job description for the Medical Assistant position at Gohealthuc?
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Inova, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across Northern Virginia.
At Inova-GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team!
Market-leading benefits include:
Medical, Dental, Vision, 401k matching
Employee assistance and wellness programs including a strong focus on promoting mental health
Generous Paid time off
Bonus: Up to $600/month
Growth opportunities
The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. Draws and collects blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients.
Job Requirements
Education
High School Diploma - required
Graduate of a Medical Assisting Program - preferred
Work Experience
1 year of Medical Assistant experience - required
Front Desk experience - preferred
Basic Life Support (BLS) - required at time of hire
o Must be obtained through the American Red Cross (ARC) or American Heart Association (AHA).
Certification Requirements
One of the following certifications is required for candidates with less than three years of Medical Assistant experience:
CCMA - Certified Clinical Medical Assistant (NHA - National Healthcareer Association)
CMA - Certified Medical Assistant (AAMA - American Association of Medical Assistants OR CHP- Certified Health Professionals)
RMA - Registered Medical Assistant (AMT - American Medical Technologists OR AAH- American Allied Health OR ARMA- American Registry of medical Assistants)
NCMA - National Certified Medical Assistant (NCCT - National Center for Competency Testing)
NRCMA - Nationally Registered Certified Medical Assistant (NAHP - National Association for Health Professionals)
Certification Alternatives
In lieu of an approved MA certification, candidates may qualify with the following:
Experience-Based Pathway
3 years of Medical Assistant work experience AND
1 year of experience in a Hospital, Emergency Room, or Urgent Care setting
Note: Candidates hired without an approved MA certification must obtain one within 6 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.
Alternative Credentials (accepted at time of hire)
Graduate of an Accredited School of Nursing, LPN, or RN
EMT - Emergency Medical Technician (National Registry of Emergency Medical Technicians)
Paramedic (National Registry of Emergency Medical Technicians)
CNA - Certified Nursing Assistant
Additional Requirements
CPOE (Computerized Provider Order Entry) certification - must be obtained within two weeks of start date.
Essential Functions
Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
Process co-pays and schedule patient appointments for assigned center.
Coordinate provider referrals to assigned Specialist.
Answer patient questions regarding their care and keep them informed of their status.
Inform technical staff of patient flow.
Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit
Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed.
Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.
Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
Responsible for maintenance of medical records and scanning charts to patient files.
Answer phone calls, collect and sort daily incoming and outgoing postal correspondence
Ensure reception is well maintained
Conduct courtesy call-backs for patient follow-up.
Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
All other duties as assigned.
Additional Knowledge, Skills and Abilities Required
Basic Medical Assistant duties
Ability to type quickly, basic computer knowledge
Proficient in Microsoft Word and Excel
Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
Exceptional written and verbal communication skills
Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform
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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!