Legal Operations Manager

We will be accepting applications through September 11, 2025 or until filled.

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The Gogo Legal Operations Manager will be responsible for the day-to-day management of all legal operations. This position will collaborate with the legal team leadership to optimize department operations and improve overall efficiency. This responsibility shall include supervising a senior corporate paralegal and project manager; implementation of guidelines and workflows to ensure efficient Department operation; development and tracking against annual budgets; real-time tracking of outside counsel expenses and management of the e-billing system, and the development and management of department metrics. The right candidate will work independently, prioritize workload, multitask in a fast-paced environment, and communicate effectively.

This position reports directly to the EVP, General Counsel & Chief Administrative Officer.

Ready to join a dynamic team that helps bring the most cutting-edge in-flight connectivity to market?

COME ON BOARD THE GOGO LEGAL TEAM!

How will you make a difference?

• Supervise the Sr. Corporate Paralegal and Legal/HR Project Manager
• Develop, implement, and manage metrics for departments under the General Counsel
• Maintain the e-billing/matter management tool
• Update and maintain outside billing guidelines
• Develop and manage the legal department budget and implement cost control initiatives
• Act as primary liaison to Finance concerning the annual budget, monthly accrual reports, and forecasting needs
• Assist in the management of outside legal firms, including evaluation, selection, fee negotiations, and adherence to our billing guidelines
• Design, develop, and conduct RFPs for outside counsel or other external vendors
• Assist with new technology research and implementation, including AI
• Other projects/duties as assigned
  
  

Qualifications

• Bachelor’s Degree in Business or a related Legal discipline
• 6-8 years of experience in legal operations. Preferably in a fast-paced corporate in-house environment, with at least five (5) years as the lead individual responsible for several of the responsibilities described above
• 3-5 years coaching, mentoring, and developing a team
  
  

Required Experience, Skills & Talents

• Demonstrated knowledge of legal principles and practices, policies, and procedures
• Strong knowledge of e-billing/matter management systems
• Ability to problem solve and suggest/implement actionable recommendations
• Exceptional written and oral communication skills, as well as strong editing skills
• Strong technology skills (MS Office, PowerPoint, AI, and industry software)
• Extensive experience with systems used by in-house legal departments for matter management and e-billing
• Experience with, and enthusiasm for, process improvement, research, and problem-solving
• Strong interpersonal, analytical, organizational, and communication skills. This position interacts with all legal department personnel, teams across the organization, and the executive team
  
  

Preferred Experience, Skills & Talents

• Strong writing and analytical skills
• Highly organized and detail-oriented
  
  

Equal Pay Disclosure(s)

Base Pay

112,000.00 - 140,000.00 USD Annual

Target Annual Short-Term Incentive

Bonus Plan at 10% (% of Annualized Base Pay)

Eligible For Incentive Stock Program

Yes

Benefits

Gogo offers competitive benefits including medical, dental and vision coverage with plans that can fit each employee’s needs. We offer an immediate vesting 401k plan, paid time off and volunteer time off. Employees have the option to participate in an Employee Stock Purchase Plan. Visit the Careers page on our website for more information at www.gogoair.com/careers.

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Gogo is an Equal Opportunity and Affirmative Action employer, working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity.

Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability. 

The EEO is the law and is available here. Gogo participates in E-Verify (English and Spanish). Right to Work Statement (English and Spanish).