What are the responsibilities and job description for the People Success Operations Manager position at GoEngineer?
About this opportunity:
GoEngineer is a provider of the most compelling design platforms in the industry, deploying engineering software and 3D Printing technology to make the design process innovative, efficient, and intelligent.
We’re looking for an experienced HR Manager (People Operations) to lead day-to-day people operations at GoEngineer, strengthen employee relations, and drive key initiatives during an exciting period of growth and transformation.
This is a high-impact role for a hands-on HR leader who combines strong judgment, operational excellence, and a passion for delivering a great employee experience. You’ll lead the People Services team, partner closely with leaders across the business, and help scale processes, systems, and programs as the company evolves.
If you thrive in a fast-paced environment where priorities can shift and no two days look the same, this role is for you.
Your key contributions in this role will be:
This role is based in Salt Lake City with a hybrid schedule (approximately 2 days per week in-office).
More about what GoEngineer offers:
At GoEngineer, we understand that our value comes from our employees, and we celebrate and respect their unique experiences. We are working to build a culture where both our employees and customers are centered in the work we do, and employees feel welcomed as they are from the first day.
Generous Benefits Include:
GoEngineer is a provider of the most compelling design platforms in the industry, deploying engineering software and 3D Printing technology to make the design process innovative, efficient, and intelligent.
We’re looking for an experienced HR Manager (People Operations) to lead day-to-day people operations at GoEngineer, strengthen employee relations, and drive key initiatives during an exciting period of growth and transformation.
This is a high-impact role for a hands-on HR leader who combines strong judgment, operational excellence, and a passion for delivering a great employee experience. You’ll lead the People Services team, partner closely with leaders across the business, and help scale processes, systems, and programs as the company evolves.
If you thrive in a fast-paced environment where priorities can shift and no two days look the same, this role is for you.
Your key contributions in this role will be:
- Lead, coach, and develop the People Services team, setting clear priorities, expectations, and accountability.
- Serve as a trusted advisor to managers and leaders on employee relations, driving consistent, thoughtful, and compliant outcomes.
- Own and support HR operations, including policies, processes, and day-to-day employee lifecycle activities.
- Play a key role in HRIS implementation and optimization (including Workday or similar), ensuring data accuracy, training, and adoption.
- Evaluate and improve People processes to increase scalability, efficiency, and employee experience.
- Support compensation-related work, including job structure, data organization, and future compensation cycles.
- Partner cross-functionally with Payroll, Finance, Legal, IT, and business leaders to ensure alignment and compliance across U.S. and Canadian operations.
- Leverage data, reporting, and technology (including AI tools) to inform decisions and improve service delivery.
- Oversee the People Success ticketing system, ensuring timely resolution, workload balance, and continuous improvement.
- Proven experience managing people in an HR, People Operations, or People Services environment.
- Strong employee relations expertise with the ability to influence and partner with leaders at all levels.
- Hands-on experience with HR operations, systems, and core people processes.
- Experience supporting multi-state organizations; exposure to international (Canada) operations is a plus.
- Experience leading or supporting HRIS implementations or major operational changes.
- Exposure to compensation processes (analysis or cycles) with a willingness to grow in this area.
- Comfort working with data, systems, and emerging technologies.
- A proactive, growth-oriented mindset with the ability to bring structure in evolving environments.
- Ability to balance autonomy with collaboration—knowing when to lead and when to escalate.
- Enthusiasm for growth, change, and building scalable processes.
- Resilience and a positive, solutions-oriented mindset.
- Curiosity to understand existing processes and improve them thoughtfully.
This role is based in Salt Lake City with a hybrid schedule (approximately 2 days per week in-office).
More about what GoEngineer offers:
At GoEngineer, we understand that our value comes from our employees, and we celebrate and respect their unique experiences. We are working to build a culture where both our employees and customers are centered in the work we do, and employees feel welcomed as they are from the first day.
Generous Benefits Include:
- Participation in GoEngineer’s unlimited PTO program from day one of employment.
- 401(k) retirement plan with up to a 6% company match, 100% vested on day one.
- Comprehensive medical coverage, including PPO and High Deductible plans with FSA/HSA options and employer HSA contributions.
- Paid Family Leave, including paid pregnancy disability leave and paid parental bonding leave.
- Employer paid Life Insurance policy, & Short Term, and Long Term Disability insurance, with optional supplemental coverage.
- Dental and Vision insurance
- Mental health, telemedicine with 24/7 access to medical providers, and wellness programs, including virtual therapy, nutrition counseling, and physical therapy.
- Fertility, adoption, and family building benefits.
- Employee Assistance Program (EAP) offering free, confidential counseling and support for mental health, legal, financial, and family needs.
- Optional voluntary benefits, including accident insurance, hospital indemnity, critical illness coverage, identity theft protection, pet insurance, plus student loan repayment and prescription cost savings programs.