What are the responsibilities and job description for the Front Desk Receptionist position at Goel Family Dentistry?
Looking for a positive, energetic individual to add to our growing team in a busy office setting. Attend to patients on the phone and in person. Co-ordinate and organize appointments and administration to facilitate the efficient running of the dental office.
Some responsibilities include:
greet patients
register new patients according to established office protocols
assist patients to complete all necessary forms and documentation
verify and update patient information
inform patients of dental office procedures and policy
maintain and manage patient records in compliance with privacy and security regulations
answer and manage incoming calls
respond and comply to requests for information
schedule patient appointments
confirm upcoming appointments and recalls
check daily appointment schedule
fill in cancellations and no-shows
organize referrals to other medical specialists
collect and receipt payments from patients at time of treatment
inform patients of financial treatment plan options
arrange payment schedule with patients
prepare and mail billing statements
prepare claim forms for dental insurance
arrange supporting documents for insurance claims
sort and distribute incoming and outgoing post
monitor and maintain inventory of dental office supplies
maintain a professional reception area
Knowledge of Open Dental highly desired but not required.
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Work Location: In person
Salary : $17 - $21