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AR Collection and Deductions Specialist

Godiva Chocolatier, Inc
Reading, PA Full Time
POSTED ON 10/30/2025 CLOSED ON 12/23/2025

What are the responsibilities and job description for the AR Collection and Deductions Specialist position at Godiva Chocolatier, Inc?

Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you. As proud bakers and chocolatiers and custodians of iconic global brands, we don’t compromise on the quality of ingredients in our products or on the people we hire. We are looking for entrepreneurial spirits who share our passion for bringing happiness to our consumers and who embody our Winning Traits. To succeed at pladis you need to be purpose-led, resilient and positive to succeed here because we expect pace and agility, we insist on collaboration and demand accountability. If that is your thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact Click “Apply” to get started. SUMMARY: Responsible for managing & monitoring the receivable balances for a portfolio of accounts across the specialty and FDM (food, drug and mass) wholesale customers and Ecommerce corporate customers. Complete deduction resolution in a timely manner. Communicate with the wholesale sales force and customer contacts on a regular basis to resolve collection & deduction issues. Set up new customer accounts within the customer master file as required and maintain existing customer master file profiles. Create necessary contract pricing or trade allowance pricing to ensure accurate invoicing for customer portfolio. Participate in daily account reconciliations and month end processes. KEY RESONSIBILITIES AND DELIVERABLES: Active management of AR portfolio to include processing customer payments and deduction resolution. Work cross functionally with internal and external partners-brokers, sales team, IT, Finance and operations to resolve any open items on customer accounts. Ensure all open deductions are closed in a timely manner and research any unresolved deductions and escalate appropriately to ensure quick resolution. Process and issue credit memos as needed to ensure customer AR balances are accurately stated. Maintain the customer master file records associated with portfolio as needed to ensure accurate billing and sales reporting. These can include customer ship to, customer bill to, trade allowance or contract pricing master files. Supply AR and deduction related documentation and support to internal and external auditors. Compile trade promotion and allowance details for summary in month end journal entries. Identify and implement improvements to accounts receivable processes. Supply weekly and monthly reporting to direct supervisor as needed. Participate in testing associated with the transition to new ERP system SKILLS AND EXPERIENCE REQUIRED: Years of relevant experience: 3-5 years Good communication skills Analytical/problem solving skills High degree of proficiency in Microsoft Office skills, specifically Excel skills at an intermediate level, including Vlookups and pivot table creation. QUALIFICATIONS REQUIRED: Basic Qualifications Associate or BS degree a plus Desirable Criteria: Experience with ERP implementation a plus PERSONAL ATTRIBUTES REQUIRED: Ability to exercise good judgement Integrated system knowledge and understanding Strong attention to details Flexibility and ability to work under pressure with tight deadlines Ability to adjust priorities in a rapidly changing environment. pladis is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law. We operate a strict Preferred Supplier List. If you are a recruitment agency and wish to submit candidate to be considered for this vacancy, you must have agreed to, and signed, our terms of business. We will not accept CVs from any other sources other than those currently on our PSL. We will not pay a fee for any candidate that has not been represented by a provider on our PSL. pladis is one of the world’s fastest growing snacking companies and home to much loved brands including McVitie’s, GODIVA and Ülker. pladis also owns regional brands Jacob’s, Go Ahead, Flipz, Turtles, BN, Verkade and many more products across sweet and savoury biscuits, wafer, cake and chocolate. Formed in 2016, pladis is the proud steward of over 300 years of family baking and confectionery experience. The expertise of our 16,000-strong global workforce spans 27 bakeries across 11 countries and is united by our purpose: to ‘bring happiness with every bite’. As a responsible business delivering the highest quality products and exceptional service, pladis’ products have the potential to reach more than four billion people across the world. For more information, please visit : www.pladisglobal.com For our Privacy policy please click here

Salary.com Estimation for AR Collection and Deductions Specialist in Reading, PA
$51,760 to $67,057
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