Route Supervisor (Meals on Wheels)

Description

Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The Isaacs Center focuses primarily on the needs of children and low-income families, out-of-school and out-of-work youth, and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational.

Program Description: Our vibrant Older Adult Center/Home Delivered Meals helps older members of the community live life to the fullest by providing case management, support services and activities to more than 3,000 center members. Birthday, holiday parties and other social events strengthen the sense of community. Our hot lunches provide vital nutrition support at an affordable price. Our seniors are actively involved in the center, so services and activities reflect their needs and interests.

Position Summary: The Route Supervisor plays a key role in ensuring the efficient and safe delivery of meals to homebound seniors. This position supervises delivery teams, oversees vehicle maintenance, coordinates routes, and ensures compliance with organizational and safety standards.

Schedule: Full-time, 35 hours per week (7:00am-3:00pm)

Hourly Rate: $23.00-$24.00/hr

Roles, Responsibilities, and Essential Duties

Roles, Responsibilities, and Essential Duties

Primary Duties:

• Supervise teams during the pick-up and delivery of meals to homebound seniors.
• Provide route support by picking up and dropping off delivery staff in the absence of the designated driver.
• Manage operations by monitoring GPS to track routes, ensure timely deliveries, and address any route deviations
• Ensure all vehicles are clean, well-maintained, and in proper working condition.
• Perform daily vehicle inspections and report any operational or structural issues immediately.
• Review and verify that vehicle documentation, including inspection records, registration, and insurance, is current and properly maintained.
• Assist in planning and scheduling meal delivery routes to optimize time and distance.
• Attend all required staff trainings and meetings.

Qualifications:

• High school diploma or equivalent; additional training in logistics or transportation is a plus.
• Valid driver’s license with a clean driving record.
• Previous experience in transportation, delivery coordination, or team supervision preferred.
• Strong organizational and problem-solving skills.
• Ability to communicate effectively and work collaboratively with diverse teams.
• Commitment to serving older adults and ensuring timely meal delivery.
• Bilingual English/Spanish is a plus.
• Able to work either Thanksgiving or Christmas Day.

Work Environment:

• Must be able to lift up to 50lbs
• Work may include exposure to varying weather conditions during travel.
• Flexible availability, including potential early morning shifts.

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Salary : $23 - $24