Dispatcher (Part-Time)

GO Riteway's Mission Statement: GO Riteway is committed to providing superior transportation services to students, business travelers, local residents, and tourists. We will accomplish this by focusing on Safety, Integrity, and Teamwork.

TITLE: Dispatcher /Opener

POSITION SUMMARY

Has onsite responsibility for providing phone and dispatch support during peak operation times within the School Bus Terminal. Respond to inquiries related to student drop-off and pick-up times, basic routing questions and provide general administrative duties. This is a key position providing exceptional customer service, efficient and effective problem-solving.

HOURS -
Monday - Friday
5:00am/5:30am-9:00am/9:30am

DUTIES AND RESPONSIBILITES:

Answer telephones and respond to customer inquiries
Take effective notes when necessary
Provide exceptional customer service
Follow-up on request of phone calls with manager
Communicate with drivers as needed
Basic administrative tasks to ensure drivers are adequately prepared for routes
Additional duties and responsibilities may be assigned

GENERAL QUALIFICATIONS:

Strong organizational and communication skills, written and verbal. Detail oriented including documentation skills
Maintain confidentiality
Able to work effectively and well with diverse groups of people, teamwork
Able to work effectively and well with diverse groups of people, teamwork
A strong working knowledge of computers and ability to learn new software programs

DESIRED QUALIFICATIONS:

Valid Wisconsin Driver's License meeting GO Riteway driving standards
Intermediate knowledge and experience with MS Word and Excel
The responsibilities of this job may change as the needs of the operation continue to evolve.

We Go the Extra Mile!

EOE of Minorities/Females/Vets/Disability

Job Type: Part-time