Product Owner

Description

You believe people want to come together to care for the most vulnerable, yet they struggle to know who to help and how to connect. You know that children shouldn't pay the highest price when families face extreme hardships, and you want to see the Church and the Community come together to care for each other. Colleagues would describe you as highly organized, process driven and that you take pride in capturing the finest of details to ensure the success of others. You have an entrepreneurial element, but you find comfort and solace in working with a team of peers that thrive on accountability and structure.

CarePortal (CP) is a connecting technology that drives action for local kids and families in crisis. We subscribe to the vision that through the Church and Community, there can be More Than Enough care for kids before, during, and beyond foster care. The goal is the transformation from child welfare to family well-being in the lives of hurting children/families, the Church, and the Community. We develop robust Care-Sharing Networks and lead with Courage, Humility, and Excellence.

At CarePortal (CP), we believe that children belong in the care of healthy, loving families. And those families should be supported by a local church and caring members of their community. You are ready to put your expertise to work for a mission you care deeply about. Join us, and let’s get started as we scale and mainstream care-sharing in our nation and around the world, God willing, for the benefit of vulnerable children, families, and the most vulnerable.

Your Responsibilities Include

· Partner with leadership to define, document, communicate and update quarterly team OKRs.

· Work with Stakeholders to create, refine, and prioritize user stories and acceptance criteria.

· Assist with developing and maintaining feature documentation.

· Maintain explicit workflow policies and WIP limits; run daily standups, monthly ops review, and retros tied to policy changes.

· Partner with Eng/QA on risk-based testing; ensure instrumentation and acceptance checks per release.

· Track and report flow metrics (throughput, cycle time/lead time, WIP, etc.) as well as product outcomes (adoption, completion rates).

· Remain actively involved in mitigating impediments impacting feature completion.

Qualifications

Knowledge and Skills, You Bring to the Organization

· Strong decision-making with a pragmatic, value-delivery focus.

· Customer-centric mindset, consistently representing the user perspective.

· Strong backlog stewardship, facilitation, and stakeholder management.

· Practical Kanban fluency (WIP, explicit policies, SLE, flow diagnostics).

· Self-motivated, proactive, and improvement-oriented; comfortable evolving team policies.

· Bias toward action; able to thrive in a fast-moving, changing environment.

· Excellent facilitation and interpersonal skills with a strong bias toward order and clarity.

CarePortal, a ministry initiative of The Global Orphan Project (GO Project), is connecting technology that drives action for local kids and families in crisis. This platform, which brings Christian churches to the point of care for each request made on behalf of children and families, can be used to establish a diverse network of churches, child-serving agencies, businesses, and individuals who care.

The Global Orphan Project, Inc. is a Christian non-profit ministry with a mission to break the orphan cycle through the power of community, commerce, and the love of Jesus Christ. We carry out our mission by equipping and empowering local churches to care for children and families in crisis. We seek candidates who understand and are enthusiastic about advancing our organizational mission.