Team Member

Go Play Team Member

Location: Woonsocket

Position Overview

We're looking for enthusiastic, dependable, and customer-focused individuals to join our team as Go Play Team Members. In this role, you'll help create a safe, clean, and fun environment where children can play and families can make memories.

Customer service is at the heart of everything we do. Whether you're welcoming guests, monitoring play areas, assisting with birthday parties, or helping maintain the facility, you'll play an important role in delivering an exceptional experience for every family that visits.

If you enjoy working with children, thrive in a fast-paced environment, and love making people smile, we'd love to meet you!

Responsibilities

• Greet all guests with a friendly, welcoming attitude.
• Check guests into the facility while following all company policies and procedures.
• Process payments for admissions, parties, food and beverage purchases, and retail items using our point-of-sale system.
• Maintain a safe and secure play environment by monitoring activities and reinforcing play area rules.
• Ensure the safety of all guests by providing guidance and correction in a kind, respectful, but firm manner when needed.
• Encourage safe, independent play and positive interactions among guests.
• Support birthday parties, special events, games, crafts, and other activities.
• Communicate professionally and positively with both children and adults.
• Help maintain a clean, organized, and welcoming facility throughout each shift.
• Assist with stocking supplies, organizing materials, and other operational needs.
• Participate in team meetings and training sessions.
• Perform additional duties as assigned.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work well with children and parents.
• Passion for providing exceptional customer service.
• Positive attitude and ability to work effectively in a team environment.
• Responsible, dependable, and punctual.
• Ability to adapt, prioritize tasks, and remain organized in a fast-paced environment.
• Ability to identify and solve problems while maintaining a positive guest experience.
• Availability to work weekdays, weekends, and holidays as business needs require.

Education & Experience

• High school diploma or equivalent required.
• Previous experience in childcare, teaching, camp counseling, or youth programs preferred.
• Previous retail, food service, hospitality, or customer service experience preferred.
• CPR and First Aid certification preferred
• Must be able to successfully complete a background check.

Physical Requirements

• Ability to stand and walk continuously throughout the shift.
• Frequently move throughout the facility to monitor guest safety and cleanliness.
• Ability to bend, reach, carry, and perform light physical tasks as needed.
• Comfortable working in an active, fast-paced environment with children and families.

What We're Looking For

The ideal Team Member is someone who:

• Loves working with children and families.
• Has a friendly, outgoing personality.
• Provides excellent customer service at every interaction.
• Prioritizes safety while helping guests have fun.
• Works well with others and contributes to a positive team culture.
• Takes initiative and is always willing to help where needed.

Why Join Go Play?

• Flexible part-time scheduling
• Fun and energetic work environment
• Opportunities for growth and advancement
• Team-oriented culture
• The chance to create memorable experiences for children and families every day

If you're ready to be part of a team that puts safety, fun, and customer service first, apply today and help make Go Play the best part of every family's day!

Job Type: Part-time

Pay: $16.50 - $18.50 per hour

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Flexible spending account

Application Question(s):

• Are you available to work at least one 8 hour shift per weekend?

Work Location: In person

Salary : $17 - $19