What are the responsibilities and job description for the Front Desk Receptionist position at Go-Hiya?
Job Summary
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet and assist clients and visitors in a professional and courteous manner.
- Answer phone calls, respond to inquiries, and direct calls to appropriate personnel.
- Manage appointment scheduling, including booking, confirming, and rescheduling as necessary.
- Perform clerical duties such as data entry, filing, and maintaining office supplies.
- Provide customer support by addressing client concerns and resolving issues promptly.
- Assist with proofreading documents to ensure accuracy and professionalism.
- Maintain an organized front desk area that reflects a welcoming atmosphere.
- Support office management tasks as needed to ensure smooth daily operations.
- Collaborate with team members to enhance overall customer service experience.
Requirements
- Proven experience in a receptionist or similar role is preferred.
- Strong customer service skills with a friendly demeanor.
- Excellent organizational skills with the ability to multitask effectively.
- Proficient in clerical tasks including data entry and document management.
- Bilingual candidates are highly encouraged to apply for enhanced communication with diverse clientele.
- Previous experience as a medical receptionist is a plus but not required.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Strong written and verbal communication skills for effective interaction with clients and staff.
If you are passionate about providing outstanding service and possess the necessary skills, we invite you to apply for this rewarding opportunity as a Front Desk Receptionist!
Job Type: Full-time
Pay: $3,289.30 - $3,961.31 per month
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $3,289 - $3,961