Customer Service Representative (CSR)

Welcome to Go Hiya, where tailored conversations create exceptional connections. As a dynamic customer service and communications firm, we pride ourselves on delivering personalized service that turns every interaction into a meaningful experience.

Position Overview

We are searching for a friendly and professional Customer Service Representative to assist customers, provide accurate information, and support daily service operations. This role is ideal for individuals who enjoy helping others and working in a team-oriented environment. Full training is provided.

Job: Full time

Salary Range: $18.00 – $28.00 per hour

Key Responsibilities

• Assist customers with questions, concerns, and service-related inquiries.
• Provide clear and accurate information about company services.
• Maintain organized records of customer interactions and transactions.
• Handle incoming inquiries in a professional and timely manner.
• Work closely with team members to ensure smooth daily operations.
• Maintain a positive and professional attitude during all interactions.
  
  

Minimum Requirements

Qualifications

• High school diploma or equivalent required.
• Strong communication and problem-solving skills.
• Excellent customer service and interpersonal abilities.
• Basic computer proficiency and data entry skills.
• Ability to work in a fast-paced environment.
  
  

What We Offer

• Competitive hourly pay
• Performance-based bonuses and incentives
• Health, dental, and vision insurance options
• Paid time off and holidays
• Ongoing training and professional development
• A supportive and inclusive workplace culture