People Services Coordinator

At GoForth Galaxy, our people keep the business running — and the People Services team is here to keep

our people taken care of. We're looking for a People Services Coordinator to be the first friendly, reliable

voice employees hear when they have a question, a form to fill out, or something they need handled right. If

you're the person who keeps a running list, follows through until something is actually done, and genuinely

likes helping people get answers, we want to meet you.

What You'll Do

• Be the first point of contact for employee questions across all GoForth Galaxy companies — by email,

phone, ticket, and in person.

• Answer everyday questions using our established guides and handbooks, and make sure anything more

complex gets to the right person and gets followed through to a resolution.

• Keep employee records accurate, complete, and organized across every entity.
• Handle employment and income verification requests, and process day-to-day HR system updates.
• Support employees through benefits questions, open enrollment, and life-event changes like a marriage,

new baby, or address change.

• Coordinate leave paperwork from start to finish — sending notices, tracking forms and deadlines, and

keeping everyone informed along the way.

• Help our HR team stay organized during employee relations matters by supporting documentation and

follow-up.

What You'll Bring

• High school diploma or equivalent.
• Two to four years of administrative, customer service, or HR-support experience, including at least one

year working with HR, benefits, leave, or employee records.

• A track record of accuracy and attention to detail, even when things get busy.
• The ability to keep sensitive information confidential — no exceptions.
• Strong written and verbal communication skills.
• Comfort with Microsoft Office and Google Workspace.
• A valid driver's license and the ability to travel occasionally between locations.

Nice to Have

• An associate or bachelor's degree in human resources, business, or a related field.
• Prior experience supporting benefits, leave, or employee records.
• Familiarity with an HRIS platform — Rippling experience is a plus.
• Experience supporting a field-based or distributed team.

Our Culture

GoForth Galaxy is built on five simple values that show up in everything we do: Give A Crap, Dig With a

Flashlight, Fight For Simplicity, Face It Fix It, and GROW! Fast. Our People Services team lives these out

every day — treating every employee, at every entity, with the same care and consistency.

Work Environment

• Onsite role based at our High Point, NC headquarters.
• Primarily a desk-based role with high-volume communication by email, phone, and in person.
• Some deadline-driven periods, including annual open enrollment.
• Occasional standing, walking, or travel between locations.

Equal Opportunity Employer

GoForth Galaxy is an Equal Opportunity Employer. All qualified applicants will receive consideration for

employment without regard to race, color, religion, sex (including pregnancy and related conditions), sexual

orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status,

or any other characteristic protected by applicable federal, state, or local law. GoForth Galaxy provides

reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with

Disabilities Act and applicable state law. To request an accommodation during the application or hiring

process, contact People Services at humanresources@go-forth.com.