Training Coordinator

Training Coordinator – TMG

Onsite – Las Vegas, NV

About Us:

GMTCare is a mission-driven provider of non-emergency medical transportation (NEMT) services, dedicated to helping individuals with diverse mobility needs access safe, reliable, and compassionate transportation. Since our founding in 2009, we’ve grown rapidly across Nevada, Arizona, and New Mexico, improving lives and healthcare outcomes one ride at a time.

Our corporate office, Transportation Management Group (TMG), is headquartered in Las Vegas, NV, and provides the strategic leadership and operational support that powers GMTCare’s growing footprint. As we continue to expand, with plans to open 6 to 10 new bases annually, TMG plays a critical role in scaling our mission and ensuring operational excellence.

Guided by our core values—Compassion, Attitude, Responsibility, and Excellence ("We CARE")—we’ve built a culture centered on service, integrity, and innovation. Our commitment to safety and professionalism is reflected in every aspect of our operations, from a state-of-the-art fleet equipped with GPS and powered lifts, to the 80 hours of training each driver completes before serving our clients.

Why Join Our Team?

TMG is seeking a motivated and people-focused Training Coordinator to join our team during a period of continued growth. This role is ideal for someone with hands-on experience in employee training who is ready to deepen their impact within a mission-driven, multi-state non-emergency medical transportation organization.

This position works closely with frontline employees and operational leaders to support onboarding, ongoing training, and skill development. You will help deliver and coordinate training programs, track completion and compliance, and ensure employees have the knowledge and tools they need to perform their roles safely, confidently, and effectively.

The ideal candidate brings at least 2 years of experience in employee training or learning support and is highly organized, detail-oriented, and comfortable working in fast-paced environments. You communicate clearly, enjoy engaging with employees, and are passionate about helping others learn and grow. This role offers the opportunity to build expertise in training delivery, compliance-driven education, and workforce development while working alongside experienced leaders.

At TMG, we believe training is foundational to performance, safety, and employee engagement. We value collaboration, accountability, and continuous improvement, and we are committed to supporting team members who want to grow professionally and make a meaningful impact.

If you’re looking for a role where you can contribute to employee development, strengthen training programs, and grow your career with a company that invests in its people and purpose, we encourage you to apply.

Key Responsibilities:

• Coordinate and administer the full training lifecycle for new hires and existing employees, including onboarding, recurrent training, evaluations, and certification renewals across all operational roles.
• Schedule training sessions, manage calendars, and coordinate logistics to ensure timely and consistent delivery of required training programs.
• Maintain accurate, up-to-date training records, including digital logs, training files, skill assessments, test results, rosters, certifications, and compliance documentation.
• Track learning management system (LMS) activity, course completion, attendance, and performance metrics; support reporting and follow-up on overdue or incomplete training.
• Prepare, update, and organize training materials such as manuals, workbooks, presentations, job aids, and assessment tools to ensure content remains current and aligned with policies and regulatory requirements.
• Support instructors and facilitators during in-person, virtual, hands-on, and scenario-based training sessions, including setup, materials, documentation, and participant support.
• Coordinate and support role-specific and regulatory training modules, including CPR/First Aid, passenger securement, lift operation, ADA compliance, defensive driving, dispatch, safety, and operational procedures.
• Assist with training evaluations and competency verification through testing, observations, and documentation of results.
• Partner with Operations, Safety, Fleet, Compliance, and HR teams to ensure training content aligns with operational standards, regulatory requirements, and company policies.
• Maintain audit-ready training documentation and ensure consistent recordkeeping practices to support internal reviews, external audits, and regulatory inquiries.
• Monitor training effectiveness and identify gaps or trends; escalate concerns and support continuous improvement initiatives.
• Serve as a point of contact for employee and supervisor questions related to training requirements, scheduling, and certification status.
• Perform additional duties as needed to support training, compliance, and workforce development initiatives.
• Coordinate and administer the full training lifecycle for new hires and existing employees across all non-emergency medical transportation (NEMT) operational roles.
• Schedule, track, and document onboarding, refresher, and recertification training to ensure compliance with company standards and regulatory requirements.
• Maintain training records, certifications, testing results, and competency verification in designated tracking systems to support audit readiness and reporting.
• Support the consistent delivery of operational, safety, CPR/First Aid, passenger securement, ADA, defensive driving, dispatch, and role-specific training programs.
• Prepare and manage training materials, curriculum resources, job aids, and instructional support tools to ensure accuracy, consistency, and accessibility.
• Assist with training facilitation as needed, including classroom, virtual, and hands-on sessions, ride-alongs, and practical assessments.
• Monitor training effectiveness through assessments, observations, and feedback; escalate gaps or concerns and support corrective action efforts.
• Partner with Operations, Safety, Fleet, Compliance, and HR to align training content with policies, procedures, and regulatory requirements.
• Support onboarding logistics, including coordination of trainers, training locations, materials, and equipment.
• Assist with internal and external audits by providing training documentation, certification records, and compliance evidence as requested.
• Track training metrics and completion rates; support reporting and continuous improvement initiatives.
• Stay current on changes to regulatory or operational training requirements and assist with updating materials accordingly.
• Promote a culture of learning, accountability, and safety by serving as a resource for employees and leaders regarding training requirements and expectations.
• Perform additional duties as needed to support training, compliance, and workforce development initiatives.

Qualifications:

• Associate’s degree in Education, Human Resources, Organizational Development, Business, or a related field required; bachelor’s degree preferred; an equivalent combination of education and relevant experience will be considered.
• 2 years of experience supporting or coordinating employee training or learning programs, preferably in a regulated, operational, or field-based environment.
• Associate Professional in Talent Development (APTD) or Certified Instructional Trainer (CIT) preferred
• Experience coordinating training schedules, tracking completion and certifications, and maintaining accurate training records and documentation.
• Familiarity with compliance-driven training requirements, audits, or regulated industries (transportation, healthcare, logistics, or safety-focused environments preferred).
• Ability to facilitate or support classroom, virtual, and hands-on training sessions with professionalism and confidence.
• Strong written and verbal communication skills, including the ability to prepare clear training materials and communicate expectations to employees and leadership.
• Highly organized with strong attention to detail and the ability to manage multiple training schedules and priorities.
• Proficient in basic technology tools (LMS platforms, spreadsheets, document management systems, email, and virtual meeting tools).
• Ability to work collaboratively with Operations, Safety, Compliance, Fleet, and HR teams.
• Comfortable working in a fast-paced, multi-site environment with changing priorities.
• CPR/First Aid certification preferred or willingness to obtain upon hire.
• Valid driver’s license and ability to travel locally and periodically to operational sites as needed.
• Must be able to successfully pass a pre-employment background check and drug screening, in accordance with company policy and applicable law.

Work Location: In-person and on-site.

Reporting: Reports directly to the Director of Risk Management.

Salary:

• Range: $50,000-$55,000
• Salary will be commensurate with the candidate's education, experience, and skills.