What are the responsibilities and job description for the HR Generalist position at GMTCare?
HR Generalist – GMTCare
Onsite – Albuquerque, NM; occasional travel to Santa Fe, NM
About Us:
GMTCare is a leading provider of non-emergency medical transportation (NEMT) services, with a strong and growing presence in New Mexico. Founded in 2009 and headquartered in Las Vegas, we have expanded our operations to serve communities across Nevada, Arizona, and New Mexico. Our mission is to deliver safe, reliable, and compassionate transportation for individuals with diverse mobility needs.
Guided by our motto, "We CARE"—Compassion, Attitude, Responsibility, and Excellence—these core values shape everything we do, from patient interactions to our internal culture.
At GMTCare, we prioritize safety, comfort, and professionalism. Our fleet features state-of-the-art technology, including GPS, two-way communication systems, and powered equipment for gurneys and wheelchair lifts. Each driver completes over 80 hours of training to meet the highest standards of care and service. We are fully licensed by the Nevada Transportation Authority and maintain rigorous vehicle safety and maintenance protocols.
As we grow our presence in New Mexico, we are seeking a proactive, flexible HR Generalist to support HR functions for both our Albuquerque and Santa Fe locations. This role is ideal for someone who thrives in a dynamic, supportive setting and is open to assisting with operations and executive support as needed. The position is based on site in Albuquerque with occasional travel to Santa Fe.
About the Role:
The HR Generalist will contribute to HR functions while also providing valuable support to the Executive Director and Operations Manager. This is an excellent opportunity to build broad organizational knowledge and gain exposure to the inner workings of a mission-driven, fast-paced environment.
Key Responsibilities:
- Oversee daily HR operations in collaboration with the corporate office.
- Manage all aspects of the employee lifecycle, including onboarding, offboarding, benefits administration, and employee engagement initiatives.
- Lead full-cycle recruiting, including job postings, screening, interviewing, hiring, and onboarding.
- Manage employee relations and conduct workplace investigations with discretion and professionalism.
- Ensure compliance with all federal and New Mexico state employment laws and regulations.
- Implement and maintain HR policies, documentation, and employee records.
- Assist the Executive Director and Operations Manager with administrative and operational tasks as needed.
- Participate in cross-departmental projects and event coordination as needed.
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field, with 2–3 years of relevant HR experience.
- Alternatively, a high school diploma with a minimum of 5 years of relevant HR experience.
- Candidates with less experience may be considered if they demonstrate strong HR competency and a strong cultural fit.
- Proven experience in:
o Full-cycle recruiting
o Employee relations and conducting workplace investigations
o Navigating federal HR compliance and New Mexico-specific employment laws
- Maintains a high level of integrity, professionalism, and confidentiality in all HR matters.
- Highly adaptable with a “can-do” attitude and a willingness to take on operational and administrative tasks beyond the traditional HR scope.
Work Location: Albuquerque, NM with occasional travel to Santa Fe, NM.
Reporting: Reports directly to the New Mexico Operations Manager and Executive Director.
Salary:
- Starting Pay: $50,000 annual salary
- Salary will be commensurate with the candidate's education, experience, and skills.
Benefits:
- Competitive salary
- Opportunities for bonuses and additional incentives.
- Comprehensive benefits package including health insurance, dental, vision, 401(k), paid time off, and more.
- Opportunities for career growth and advancement, allowing you to build a fulfilling long-term career while making a meaningful impact.
- A rewarding and supportive work environment where you make a direct impact on the well-being of patients in our community.
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GMTCare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Salary : $50,000
