What are the responsibilities and job description for the Leasing Manager position at GMH Communities?
GMH Communities, Headquartered in Philadelphia, PA, is a dynamic real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States. Our student living sector provides our residents with leading-edge amenities, community spaces, and apartments to maximize their college experience.
The Leasing Manager reports to the General Manager and oversees all activities related to leasing and occupancy. The Leasing Manager’s primary responsibilities are to meet or exceed budgeted occupancy, supervise the Leasing Consultants, and maintain excellent resident relations through outstanding customer service. The Leasing Manager is also responsible for complying with all state, federal and/or local laws relating to Fair Housing.
Responsibilities:
Leasing Responsibilities:
- Collect and secure rental payments
- Conduct phone, online, and in person sales with prospective residents and renewals
- In conjunction with the leasing team, develop, plan, & execute all leasing events & activities
- In conjunction with the leasing team, develop, plan & execute all resident retention events
- Maintain understanding of the market/competitors by completing market surveys
- Compile and submit weekly reports; Compile and submit market survey
- Lead tours, process and close leases, maintain accurate lease files
- Provide training, instruction, and support to all leasing team members
- Show off our community by prioritizing curb appeal and maintaining accurate and in-depth knowledge of all aspects of the property and market
Marketing Responsibilities:
- Develop the marketing plan for generating new leases, lease retention, and renewals
- Develop monthly resident events calendar and social media campaigns for resident outreach
- Responsible for social media postings in compliance with marketing guidelines
- Head up the social media representation, presence, and marketing outreach for the property
- Leverage social media platforms to engage with the community: share updates, resident testimonials, and looks at the community
Characteristics and Qualifications:
- Our ideal candidate must be a creative thinker, as well as detail-oriented, highly organized, and flexible
- 2-3 years’ experience in student housing—Strongly Preferred
- Leasing and sales experience—Required
- Experience with Canva or Adobe Suite, preferred
- Proficient in social media marketing
- Demonstrated ability to secure leases and provide sales leadership and training
- Experience leading a high-performing sales team
- Experience and knowledge of Yardi or Entrata systems
- Strong competency with Microsoft Office, TEAMs, Zoom, and Outlook
This position offers the following competitive benefits:
- Health, Vision, and Dental Insurance for you and your dependents
- Prescription Drug Plan
- Employee Assistance Program
- Short-Term Disability & Long-Term Disability Insurance
- Group Life Insurance
- 401(k) Program with Employer Contribution
- Generous Paid Vacation, Sick Time and Holidays
- Paid Parental Leave
- Direct Deposit
- Collegial Work Environment
- Time off to Volunteer
- Employee Referral Program
- Voluntary benefits
GMH Associates, Inc. does not accept recruiting agency resumes. Please do not forward resumes to our employees. GMH Associates, Inc. is not responsible for any fees related to unsolicited resumes.
This position description is intended to describe the general content of and requirements for the performance of the job. The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.
This position description does not constitute a written or implied contract of employment.
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GMH Associates, Inc. is an Equal Opportunity Employer