What are the responsibilities and job description for the Leasing Assistant- Part Time position at GMH Communities?
GMH Communities, Headquartered in Philadelphia, PA, is a dynamic real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States. Our student living sector provides our residents with leading-edge amenities, community spaces, and apartments to maximize their college experience.
Job Description
The Community/Leasing Assistant reports to the Leasing Manager and serves as one of the primary contacts for residents on a daily basis as well as prospective residents looking to engage in a new lease. The Community/Leasing Assistant’s primary responsibilities include all elements related to community development and success, including but not limited to: communication to residents and prospective residents, handling walk in traffic, answering phones and emails, logging packages, touring, generating lease documents, signing and closing leases, and after-hours on-call rotation. In addition, the Community/Leasing Assistant will assist the Leasing Manager in coordinating resident activities, leasing activities, assist with turn and move-in, and maintain excellent resident relations through outstanding customer service. The Community/Leasing Assistant is also responsible for complying with all state, federal and/or local laws relating to Fair Housing. This is a part-time position. This property provides has the option for those that live on-site to receive a rent credit!
This position will work four days per week, no more than 20 hours per week, rotating weekends, is required. The hours during the week will be from 9:45 AM to 2:00PM. The weekend will be Saturday 9:45 AM to 4 PM and Sunday 11:45 AM to 4 PM.
Responsibilities
GMH Communities is an Equal Opportunity Employer
Four days per week.
Rotating weekends.
15-20 hours per week.
Job Description
The Community/Leasing Assistant reports to the Leasing Manager and serves as one of the primary contacts for residents on a daily basis as well as prospective residents looking to engage in a new lease. The Community/Leasing Assistant’s primary responsibilities include all elements related to community development and success, including but not limited to: communication to residents and prospective residents, handling walk in traffic, answering phones and emails, logging packages, touring, generating lease documents, signing and closing leases, and after-hours on-call rotation. In addition, the Community/Leasing Assistant will assist the Leasing Manager in coordinating resident activities, leasing activities, assist with turn and move-in, and maintain excellent resident relations through outstanding customer service. The Community/Leasing Assistant is also responsible for complying with all state, federal and/or local laws relating to Fair Housing. This is a part-time position. This property provides has the option for those that live on-site to receive a rent credit!
This position will work four days per week, no more than 20 hours per week, rotating weekends, is required. The hours during the week will be from 9:45 AM to 2:00PM. The weekend will be Saturday 9:45 AM to 4 PM and Sunday 11:45 AM to 4 PM.
Responsibilities
- Maintain positive resident relations through outstanding service
- Participate in the daily operations of the property
- Process leases and accompanying paperwork
- Displaying high levels of service through email responses, social media outreach and phone communications
- Assist with leasing events and activities
- Participate in resident retention events and activities
- Actively participate in the GMHgo initiative
- Participate in after-hours on-call rotation
- Thorough knowledge of office applications and company policies
- Customer service experience
- Outgoing, kind and generous personality, & an enthusiasm for service
- Active knowledge of online Social Media and social presence avenues
- Strong organizational and administrative abilities as well as, excellent communication and people skills
- A passion to serve residents, parents, vendors, and colleagues
GMH Communities is an Equal Opportunity Employer
Four days per week.
Rotating weekends.
15-20 hours per week.