What are the responsibilities and job description for the Technical Support Representative position at GMG?
Global Machinery Group (GMG) is growing and expanding our service support across the Globe to continue to help serve our communities by listening, responding and delivering solutions. Our service function is key to our business success, and we are looking to add skilled team members as we expand our service network. We continually invest in our team members by providing ongoing technical training to develop your skills and grow as a company.
Highlights
- Great work environment
- Competitive compensation
- Steady workload
- Experience a committed safety culture
- Personalized and dedicated support team to keep you on the move
Main Duties & Responsibilities
- Adhere to GMG safety policies and procedures
- Follow and promote GMG Values
- Work on a wide array of equipment such as scissor lifts, boom lifts and diesel engines
- Occasional travel to customers for on-site support.
- Troubleshoot mechanical, hydraulic and electrical systems
- Inspect equipment used by customers
- Conveys information to GMG team members as appropriate
- Preside at trade shows, coordinating business development and educating possible customers about the benefits of GMG products.
- Meet or exceed the training requirements for self-development during the year
- Perform other duties as assigned that support the overall objective of the position
Required Qualifications:
- High school diploma or GED
- Basic set of mechanics tools
- A minimum of 2 years’ experience working as a mechanic in the construction/AG equipment industry
- Willingness to submit for pre-employment background check and drug screening
Preferred Knowledge, Skills and Abilities:
- 2 years as a heavy equipment mechanic
- Excellent communication skills both oral and written.
- Experience with mobile elevated work platforms-type equipment
- Ability to work in a team-based safety focused workplace
- Able to work in a fast-past environment
- Basic computer skills
Work Environment Considerations:
- Ability to stand on concrete 8 hours per shift
- Tolerable to heights
Salary: The compensation range for this position DOE (level of technical experience). Pay is based on several factors including but not limited to education, work experience, certifications, etc.
Encouraged to apply: If you are interested in an open position but feel you may not meet all the preferred qualifications, we still encourage you to apply.