What are the responsibilities and job description for the Due & Payable Specialist position at GMG Management Consulting?
GMG Management Consulting Inc, is seeking a detail-oriented Due & Payable Specialist to join our Loan Servicing Operations team. The ideal candidate brings experience in mortgage servicing or a default firm environment and demonstrates a commitment to accuracy, compliance, and customer service excellence. In this role, you will be responsible for the accurate and timely processing and dispositioning of loans that have transitioned to a default status, working collaboratively across borrower, legal, and internal stakeholder channels.
Job Responsibilities:
- Manage mortgage accounts that have reached due and payable status, ensuring full compliance with regulatory requirements, investor guidelines, and company policies.
- Coordinate with borrowers, legal teams, and internal departments to resolve account discrepancies efficiently while maintaining a high standard of customer service.
- Ensure weekly completion of due and past-due tasks, thus providing regular status updates to leadership.
- Review property inspections daily in accordance with established policy and procedure.
- Provide ongoing training and mentorship to Due & Payable new staff members.
Education:
- High school diploma, GED, or foreign equivalent required; some college coursework preferred.
Experience:
- 2 years of specialized experience in mortgage default preferred.
- 2 years of experience in compliance review preferred.
Skills & Competencies:
- Exceptional problem-solving and critical thinking ability, with a demonstrated capacity to analyze complex issues and recommend effective solutions.
- Strong written and oral communication skills.
- Highly organized with the ability to manage multiple priorities simultaneously.
- Professional demeanor, positive attitude, and impeccable punctuality and attendance.
Additional Requirements:
- This is an on-site position located in Tulsa, OK. All work is performed in a secure Federal Government facility.
- Mandatory successful completion of a detailed federal background check, including criminal history, credit review, and fingerprinting.
Salary : $19