Product Owner/ Product Manager III

Why GMF Technology?

GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization – we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-plus history. We are data junkies and trust in data and insights to advance our business objectives.

We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as an auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world. We are building global platforms, in LATAM, Europe, China, U.S. and Canada – and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers, dealers and business.

JOB DUTIES

• The PO acts proactively to consistently deliver on commitments with little supervision
• Understand the vision, strategic priorities and goals of the organization, translating them into a roadmap of features and enhancements that provide remarkable customer experiences.
• Influences others by creating a participative, empowered environment to gain acceptance of ideas or plans using appropriate interpersonal styles and methods
• Measure product performance using key information, processes and systems to ensure accountability for achieving business results
• Contribute to successful, continuous and on time delivery of product roadmaps, by identifying risks and developing and recommending mitigation strategies.
• Lead the backlog prioritization of initiatives, aligning experiences across channels and touchpoints to ensure the best business results
• Perform data analysis on key product metrics to quickly understand customer interaction and areas of opportunity
• Identifies, evaluates and introduces new approaches/technology to use in product development
• Explore alternative ways to view and solve problems to achieve results beyond what is required
• Leverage innovation tools, creative processes, and diverse cross-functional experts to generate ideas
• Focus on constantly improving processes, products, and services and exploring innovative ways to do the job
• Create novel solutions with measurable value for existing and potential customers (internal or external)
• Lead the high-level prioritization of initiatives, aligning experiences across channels and touchpoints to ensure the best business results.
• Prepares product documents and provides stakeholders with the necessary product knowledge and technical expertise
• Participate in the planning  and features by combining customer needs and insights with quantifiable business cases to establish program roadmaps and strategies that are built on consensus and buy-in from senior leadership and key stakeholders.
• Work with the Agile team to craft high quality customer-centric user stories that exceed customer expectations
• Influence and nurture a team of indirect team members charged with implementing the product roadmap.
• Identify optimization opportunities for continuous product improvement.
• Conforms with all corporate policies and procedures.
• Performs other duties as assigned.

What Makes You A Dream Candidate?

• Working knowledge of risk management, loss control management and coordinating vendor relationships
• Deep understanding of and experience in product management, software product lifecycle, roadmapping, and agile methodologies
• Experience working within a matrix organization and collaborating with business stakeholders, user experience teams, project managers, developers, etc.
• A proven track record of project execution, completing and shipping excellent products on time and on budget
• Working knowledge of the Agile/SAFe Lean enterprise concepts and best practices and how they are applied in the workplace
• Experience working within a matrix organization, collaborating with business stakeholders, user experience teams, project managers, product managers, developers and others

Skills

• Strong analytical skills, with the ability to assemble and interpret data, create executive summaries and deliver business insights
• Ability to dive into performance measurements with teams to help optimize and find key insights into performance
• Ability to understand and explain complex issues and clearly identify and communicate the situation at a high level
• Exceptional interpersonal, communication (verbal and written), cross-collaboration and team skills
• Excellent skills creating and managing a roadmap of features and enhancements.
• Ability to manage multiple projects simultaneously
• Excellent oral/written communication skills.
• Excellent persuasive and negotiation skills.
• Excellent presentation skills.
• Salesforce experience a plus.

Education

• High School Diploma or equivalent required
• Bachelor’s Degree or additional equivalent work or military experience preferred

Experience

• 4-6 years experience as a Product Owner/Manager on an Agile Scrum team required

Licenses

• Agile Certification (PSPO or CSP-PO or POPM/APM) required
• Advanced Agile Certification preferred

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Compensation: Competitive pay and bonus eligibility

Work Life Balance: Flexible hybrid work environment, 2-days a week in office

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