Intern - Digital Strategy and Operations

Why GM Financial? 

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.  

At GM Financial, our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive. 

Our Purpose: We pioneer the innovations that move and connect people to what matters

Our program offers:

• 12 weeks of work experience (May 21 – August 8, 2025) 
• Competitive salary
• Executive and peer networking opportunities
• Independent and team project experiences
• Philanthropic activities
• Career development
• Opportunity to apply for full-time career positions

JOB DUTIES

• Participate in project/program lifecycle strategic planning and tactical activities
• Contributes to goal accomplishment and has the ability to build effective partnerships with stakeholders and other key business units to deliver coordinated and consistent experiences across products, lines of business, channels and campaigns
• Works to understand and identify issues to resolve and look for win-win solutions for long and short-term goals and objectives
• Partners with leadership to understand and help translate broad strategies into specific action plans to achieve strategic objectives and improve results
• Sets a standard for excellence to ensure high quality of delivery, continuous improvement, and innovation
• Assists with development of ad hoc analysis and presentations for leadership
• Assists leadership with preparation and maintenance of detailed and comprehensive documentation of processes and procedures
• Support leadership, TDOC, Audit, Cyber, HR Business partners and other departments with Digital strategy and operational efforts
• Build partnerships, supports and gathers feedback with cross-functional teams including audit and cybersecurity to ensure Cyber Risk Exceptions are managed and mitigated based on defined processes
• Participate in creating talent and growth strategy programs for Digital in partnership with TDOC and HR Business partners
• Participate in implementing effective strategic program support for the Digital organization
• Perform other duties as assigned
• Conform with all company policies and procedures

• Communicates quickly, clearly, concisely, appropriately and intelligently
• Ability to approach problems with an open-mind, use existing information and resources and create new and innovative ideas and methods
• Creative, innovative, problem-solving and maximizing potential to solve problems and gain efficiencies
• Ability to apply structured analysis methods to various types of data to establish trends, determine variability and business impact
• Proficiency with 365 Office Suite (Excel, Word, Project, PowerPoint and Visio) and Microsoft SharePoint
• Must be a current student pursuing a Bachelor’s degree or higher from an accredited college or university in Human Resources, Business Administration, or related field with at least one semester remaining at the start of the internship. 
• Must possess a minimum of a 3.0 (out of a 4 point scale) overall GPA.
• Junior or Senior classification preferred.
• Strong written and verbal communication skills required. This incumbent will be required to give presentations and communicate with business leaders.
• Strong analytical, quantitative, problem solving and conceptual skills required.
• Must be detail oriented and able to prioritize tasks to meet deadlines.
• Must be able to work independently or in a team setting.
• Previous internships considered a plus.