Account Coordinator

Department: Account Services

Direct Report: Account Supervisor

Title: Account Coordinator (Jr. Associate / Associate)

ABOUT GLUEIQ

GlueIQ is the brainchild of our collective obsession with Creativity, Culture, and Tech. We understand that complex problems are best solved collaboratively, and it was time for a creative consultancy model that could foster those critical connections between people, process, and tools that drive meaningful growth for our clients

KEY RESPONSIBILITIES

• Supports Account Lead in communicating regularly with clients to provide updates
• Assists in addressing client questions and solving issues
• Assists with multiple projects at one time, ranging from smaller tactical assignments to supporting complex, integrated campaigns
• Collaborates closely with Account Lead, operations, and client to ensure timely delivery of high-quality assets
• Assists in the execution of all marketing activities driving client business
• Leads project timeline management – both with internal teams and with clients.
• Coordinates all external and internal meetings – gather availability, ensure that all those involved can attend and that all necessary materials are on hand and ready for remote meeting share
• Prepares tracking documents and call agendas
• Attends relevant internal and client meetings where appropriate and proactively contributes to reports by compiling notes indicating key points and clear actionable next steps and timelines
• Assists in tracking assets, traffic dates, live dates, etc
• Ensures seamless resource management by partnering with internal teams
• Performs internal, administrative, and quick-response tasks, internally channeling the client's requirements, and keeping Account Leads optimally informed
• Demonstrates detailed knowledge of the client’s business. Understand how each assignment fits into the brand scope, how creative concepts align with client goals, etc

KEY REQUIREMENTS

• 1-2 Years in an agency environment (internship experience ok)
• An excellent command of both written and verbal communication; able to clearly articulate in a way that advances the business; able to adjust communication style, as necessary, to enhance effectiveness
• Exhibits integrity, professionalism, dependability, and mature thinking
• Excellent time management and organizational skills
• Contributor, Solution-Oriented, and Idea-Oriented
• Strong facilitation skills, both in preparing materials required and in delivery
• Can handle multiple tasks and balance competing priorities simultaneously
• Adaptability to fast-paced environments and ability to incorporate feedback effectively

BENEFITS:

·      Glue-IQ pays 100% of Health plan premium (health, dental, vision)

·      401k Profit-Sharing Plan

·      Client-specific benefits and perks

·      Office is the heart of Coral Gables

*GlueIQ is strongly committed to hiring a diverse staff, and believes all experiences and perspectives bring value to our clients. GlueIQ does not discriminate on the basis of race, color, gender, disability, age, religion, sexual orientation, national origin, ethnic origin, or any other characteristic protected by state or federal law.

The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.