Office Assistant

Job Overview
We are seeking a reliable, organized, and personable Office Assistant to support the day-to-day operations of our therapy practice. This role is ideal for someone who enjoys helping others, communicating clearly, and keeping systems running smoothly behind the scenes. This energetic role is vital in ensuring the smooth operation of daily office activities, providing exceptional customer service, and supporting administrative functions. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills. As an Office Assistant, you will be the first point of contact for visitors and callers and assist with various clerical duties to keep our office running efficiently. This paid position offers a fantastic opportunity to develop your administrative skills in a fast-paced environment.

Responsibilities

• Provide customer support via email or phone, addressing inquiries promptly and professionally while delivering exceptional service
• Answer and respond to phone calls, voicemails, and email inquiries from prospective and current clients
• Provide information about therapy services and guide new clients through the onboarding process
• Coordinate therapist availability with new client scheduling needs
• Communicate with our billing team to assist with insurance verification and deductible checks
• Maintain accurate client records and update internal systems as needed
• Support therapists with administrative tasks, scheduling changes, and general coordination
• Assist with follow-ups, reminders, and basic office communications
• Help improve workflows and administrative processes as the practice grows
• Additional administrative support tasks as needed

Requirements

• Strong communication skills (phone, email, and written)
• Organized, detail-oriented, and dependable
• Comfortable handling sensitive information with professionalism and confidentiality
• Able to work independently and manage multiple tasks
• Prior administrative, healthcare, or mental health office experience is a plus, but not required
• Proven experience in an office environment with strong clerical skills and familiarity with office management procedures
• Proficiency in Google Workspace applications
• Excellent organizational skills with the ability to prioritize tasks effectively and manage time efficiently.
• Strong computer literacy
• Demonstrated customer service excellence with professional phone etiquette and interpersonal skills

Position Details

• Flexible schedule
• Hybrid position: mostly remote, with occasional in-person interaction preferred but not required
• Part-time (with potential to grow depending on fit and practice needs)
• Starting at $23 per hour, depending on experience, with opportunity for growth based on performance and expanded responsibilities

Join us as an Office Assistant where your enthusiasm meets your organizational talents! This paid role is perfect for someone eager to make an impact through efficient office operations and outstanding customer interactions!

Job Type: Part-time

Pay: From $23.00 per hour

Expected hours: 5 – 10 per week

Benefits:

• Flexible schedule
• Professional development assistance

Work Location: Hybrid remote in Patchogue, NY 11772

Salary : $23