Customs Brokerage Team - Senior Customs Entry Writer

About GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

Performs advanced customs brokerage activities requiring strong knowledge of U.S. Customs regulations, Partner Government Agency requirements, and client service standards. Handles complex import entries and post-entry matters, provides technical support to team members, and helps maintain accurate, timely, and compliant brokerage operations.

Responsibilities

• Process complex Customs Entries and ISF filings accurately and timely
• Review import documents, tariff classifications, valuation, and PGA requirements for compliance.
• Handle complex CSP inquiries, including CF28, CF29, Notices of Action, and corrective actions.
• Monitor cargo release, examinations, entry rejections, liquidation, and post-entry activity.
• Coordinate with customers, overseas offices, CSP, PGAs, carriers, and internal stakeholders.
• Conduct entry audits and verify duty, fee, and payment accuracy.
• Support PSC, reconciliation, protest, drawback, and other post-entry processes.
• Provide technical guidance and training to entry writers and junior team members.
• Identify compliance risks and recommend process and operational improvements

Additional Responsibilities

• Assist management with brokerage SOPs, compliance initiatives, and special projects
• Prepare operational reports, exception summaries, and customer updates.
• Support customer meetings and resolution of escalated service issues.
• Participate in system testing, workflow improvement, and departmental training

Compensation Range

$54,784- $59,765 per year (Subject to Compensation Study Upon Candidate Selection)

Benefits of working at GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Skills

• Advanced knowledge of CBP regulations and customs brokerage operations.
• Experience with ACE/ABI entry processing and PGA submissions.
• Strong HTS classification, valuation, and compliance knowledge.
• Analytical, problem-solving, and issue-resolution skills.
• Strong written and verbal communication skills.
• Advanced Microsoft Excel and reporting skills.

Education & Experience

Required Qualifications

• H.S. Diploma/G.E.D.

• 3 years of Customs Brokerage, Import Compliance, Freight Forwarding experience

Preferred Qualifications

• Bachelor’s Degree

• 7 years of Customs Brokerage, Import Compliance, Freight Forwarding experience
• Licensed Customs Broker

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Stand/walk
• Carry/lift up to 20 pounds

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions     

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• This position will be located in Duluth, GA

* Office will be relocating to Atlanta, GA (Buckhead area) in mid fall. 

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

Salary : $54,784 - $59,765