Manager - Global Sales & Business Development

About GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

The Manager, Global Sales & Operations is responsible for leading strategic sales and business development, driving revenue growth for external multinational accounts in the U.S. This role focuses on securing new 3PL/TPL business and expanding existing relationships, demanding an accomplished sales professional adept at managing global RFQs and delivering integrated logistics solutions.

*** This position has an incentive program that offers an 8% commission on the Gross Profit from new and expanded business, with an annual cap of $500,000.***

Compensation Range

$94,000 - $105,000 per year (Subject to Compensation Study Upon Candidate Selection)

Responsibilities

• Acquire and manage new external multinational key accounts requiring cross-border and multi-modal logistics support, focusing on maximizing Gross Profit
• Drive new 3PL/TPL business development from lead generation to contract closure, seeking opportunities to expand market share and revenue
• Serve as the primary point of contact for global clients, ensuring consistency in communication and service delivery
• Lead global RFQ responses and align pricing strategy with regional capabilities and customer expectations to secure profitable external deals
• Serve as primary contact for global clients, ensuring consistency in communication and service delivery
• Design and implement customized logistics programs tailored to global supply chain structures for external businesses
• Collaborate closely with global HQ, regional offices, and U.S. operations teams to execute client SOPs
• Drive revenue growth by identifying upselling opportunities across multiple 3PL/TPL services (FFW, Drayage, Warehousing, etc.)
• Deliver data-driven performance reviews to maintain transparency and drive continuous improvement
• Monitor KPIs and financial metrics including gross margin, service level, and client satisfaction
• Identify risks and lead mitigation plans to ensure service reliability for high-profile clients
• Represent Glovis in executive-level client meetings, contract negotiations, and global strategy forums
• Strategic Planning & Collaboration
• Collaborate with internal teams to enhance service offerings and align with global customer trends
• Lead cross-functional projects to optimize global-to-local supply chain integration
• Provide market intelligence to support investment decisions in infrastructure and capacity
• Customer Onboarding & Support
• Lead implementation of new accounts including contract setup, system integration, and training
• Support issue resolution and act as escalation point for complex customer concerns
• Develop long-term account plans focusing on mutual growth, innovation, and partnership
• Other duties as assigned
  

Benefits Of Working At GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*
• Benefits may vary by location. All benefits pursuant to Company policy
  
  

Skills

• Excellent written and verbal communication skills in English Required
• General understanding of the Supply Chain Management and the logistics industry Required
• Understanding of the full range of Freight Forwarding products and services Required
• Ability to establish strategic customer plan and proceed new business developments/projects Required
• Must be proficient with PC's Required
• Intermediate MS Excel, Power Point, Word and database management Required
  
  

Education & Experience

• Bachelor's Degree Required
• 7 - 10 years of experience relating to Supply Chain Management, Freight Forwarding, Business Development Required
• 8 - 13 years of experience relating to Business Management, Business Development Preferred
• 1- 3 years of supervisory experience Required
  
  

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Possibility of operating desk machines
• Precise Manual Dexterity - Writing, Typing, etc.
• Possibility of domestic travel - 10%
• Lift up to 10lbs
• Carry up to 10lbs
• Stand/walk
  
  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• This position will be located in the Duluth, GA office
• Communication with employees and field partners will be primarily conducted via phone and email
  
  

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.