What are the responsibilities and job description for the CARE Outreach Specialist position at Gloria Gates Management?
At Gloria Gates CARE, our mission is to empower Medicaid and Medicare members in disadvantaged healthcare landscapes across the United States by pioneering a new standard of compassionate excellence. Through an integrated approach to whole-person care, we strive to transcend traditional healthcare models, ensuring comprehensive support that addresses not only physical health but also mental, emotional, and social well-being. We are seeking highly organized, proactive, compassionate individuals to join our team as a CARE Outreach Specialist to support our members, their families, and our clinical team.
As a CARE Outreach Specialist, you will play a pivotal role as the face of our company in the community. Your role involves engaging with community members, promoting brand awareness, and serving as a vital link between the heart of our organization and the local community. If you embody a high-energy, positive, and professional demeanor, and find joy in meeting new people, we would love to connect with you!
WHAT WE OFFER:
- Company paid premium: Medical, Dental, Vision
- 20 days paid vacation 9 paid holidays
- 401K retirement savings plan
- Competitive compensation package
- Paid training
- Opportunities for career growth and development
- Contribution to a positive impact on the community
KEY RESPONSIBILITIES:
- Conduct outreach and attend community events to represent Gloria Gates CARE and enhance its visibility.
- Present Gloria Gates CARE mission and values in front of audiences of varying sizes.
- Ensure consistency in messaging and representation of the Gloria Gates CARE identity.
- Engage and nurture potential members and their families by providing information about our CARE services.
- Actively network and collaborate with community leaders and influencers to identify opportunities to connect with current Medicaid and Medicare recipients.
- Identify partnership opportunities to further our brand presence.
- Ability to transition into a Member CARE Advocacy role, building on the relationships established through outreach.
EXPECTATIONS:
- Commitment to the mission of Gloria Gates CARE.
- Demonstrate and promote the values of respect, honesty, and dignity for the patient, families, and the healthcare team.
- Valid driver’s license and reliable transportation.
- Willingness to travel in the community up to 80%
- Ability to work independently and within a team.
- Basic computer skills.
- Proficiency in Microsoft office software and communication tools.
- Strong interpersonal and communication skills.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Maintain confidentiality and protect the practice by abiding by all laws and principles related to confidentiality; keep information concerning practice operations, members, their families, and staff confidential.
- Successful completion of background check and drug screen
- Maintain compliance with all Gloria Gates CARE standards, including Conduct, Compliance, and all other policies and procedures.
EDUCATION AND EXPERIENCE:
- High school diploma or GED equivalent.
- Previous experience in healthcare or related industries is a plus.
Gloria Gates Care is an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees.