STOCKING DEALER RANGE COORDINATOR

STOCKING DEALER RANGE COORDINATOR Req #418 GLOCK, Inc. USA, 6000 Highlands Parkway, Smyrna, Georgia, United States of America Job Description Posted Wednesday, November 12, 2025 at 1:00 PM General Purpose: Provide professional customer service by analyzing and rectifying customer concerns by providing prompt and accurate solutions personalized to each customer. Shift(s) Available (other duties may be assigned): 8:00 AM to 4:30 PM, Monday through Friday Supervisory Responsibilities: None Duties and Responsibilities (other duties may be assigned): Manage compilation of appropriate paperwork for GSDP/GRP/TGPD ensuring all required paperwork is completed correctly. Represents the company in handling complaints, arbitrating disputes, or resolving grievances. Analyzes, recommends and implements policies and procedures to the GSDP/GRP/TGPD. Respond to phone calls and letters from people inquiring about GSDP/GRP/TGPD. Maintain Sales Logix database, updating dealers and entering new dealers. Maintain SD files ensuring files are kept up to date. Process all GSDP/GRP/TGPD orders including apparel and parts. Answer GSD phone calls and act as point of contact for outside sales and distributors for the GSDP/GRP/TGPD. Administer FFL EZ-check and verification of GSDP/GRP/TGPD orders. Audit performance of Stocking Dealers and coordinate with the Director of Commercial Sales as it relates to contract renewals. Make dealer calls for renewals and follow up correspondence Qualifications/Job Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, pre-skills, and/or abilities needed to perform this job. Reasonable accommodations may be made to qualified employees or applicants with disabilities. Competencies: Leadership Communication Relationship Management Ethical Practice Critical Evaluation Time Management Conflict Resolution Analytical Thinking Adaptability Education and/or Experience: 2- 4 years related experience and/or training High School Diploma or Equivalent Excellent verbal and written communication skills Demonstrates a positive and professional demeanor Excellent Data Entry skills, accurately type 30 – 50 words per minute Ability to effectively organize time and multitask numerous projects as well as understand multiple products A Team player who possesses the ability to work effectively independently as well as with customers, co-workers and management Ability to work regularly scheduled shifts within our hours of operation and the flexibility to work overtime and weekends when needed Experience with MS Work/Excel/PowerPoint, MS Dynamics or similar General office skills Ability to exercise good judgment and discretion Licenses and Certifications: Valid Driver’s License Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided for qualified employees and applicants with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit at a desk for an extended period of time. The employee is regularly required to use fingers and hands to type on computer keyboard. Occasionally required to lift and carry boxes up to 20 pounds. Work Environment: The work environment primarily requires the employee to work inside in a climate controlled administrative office setting and dress appropriately as set by the GLOCK company policies. Work regularly scheduled shifts within our hours of operation and may be asked to work overtime and weekends when needed for special programs or events. GLOCK, Inc. is an equal opportunity employer. Employment decisions at GLOCK, Inc. will be based on merit, qualifications, and abilities. GLOCK, Inc. prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, creed, color, religion, national origin, sex (including pregnancy, childbirth and parenting status), age, disability status, marital status, sexual orientation, gender identity or expression, citizenship status, genetic information, protected veteran status or any other characteristic protected by law. In addition to a commitment to provide equal employment opportunities to all qualified individuals, GLOCK, Inc. has established an affirmative action program to promote opportunities for individuals in certain protected classes throughout GLOCK, Inc. GLOCK, Inc. is committed to providing reasonable accommodations for applicants and employees to participate in the job application or interview process. To request a reasonable accommodation to apply or interview for an open position, please send an email to our HR Team at careers@glock.us with the following information: Your full name Your contact information A description of your accommodation request Job Details Job Family INSIDE SALES Pay Type Hourly