What are the responsibilities and job description for the Receptionist/Administrative Assistant position at Globe Insurance Agency?
About Us
Global Insurance Agency is a growing, customer-focused insurance agency committed to providing exceptional service to our clients. We are looking for a friendly, organized, and dependable Receptionist / Administrative Assistant to be the first point of contact for our customers while supporting the daily operations of our office.
Position Summary
The Receptionist / Administrative Assistant plays a vital role in creating a positive customer experience and ensuring our office runs efficiently. This position is ideal for someone who enjoys interacting with people, thrives in a fast-paced environment, and has strong organizational and multitasking skills.
Responsibilities
- Answer and direct incoming phone calls professionally and efficiently.
- Greet and assist clients and visitors in a friendly and welcoming manner.
- Perform data entry with accuracy and attention to detail.
- Scan, upload, and organize client documents.
- Maintain electronic and physical filing systems.
- Assist with general office administration and daily operational tasks.
- Monitor and distribute incoming mail and deliveries.
- Schedule appointments and coordinate calendars as needed.
- Order and maintain office supplies.
- Support management and licensed agents with administrative projects.
- Ensure the reception area and common office spaces remain organized and professional.
- Complete other administrative duties as assigned.
Qualifications
- High school diploma or equivalent.
- Previous receptionist, administrative, or customer service experience preferred.
- Strong verbal and written communication skills.
- Excellent phone etiquette and professional demeanor.
- Proficient in Microsoft Office (Outlook, Word, Excel) and comfortable learning new software.
- Strong organizational skills with the ability to prioritize multiple tasks.
- Excellent attention to detail and accuracy.
- Positive attitude, dependable, and a team player.
What We're Looking For
- Friendly and approachable personality.
- Strong work ethic and reliability.
- Ability to remain calm and professional in a busy office environment.
- Self-motivated with a willingness to learn and grow.
- Someone who enjoys helping both customers and coworkers.
Pay: From $15.00 per hour
Work Location: In person
Salary : $15