Spacecraft Operations Control Systems Engineer

Who we are:

Globalstar pioneered personal safety by introducing its SPOT Satellite GPS Messenger in 2007. Today, leveraging its low-earth orbit (LEO) satellite constellation, Globalstar reliably connects and protects assets, transmits key operational data, and saves lives – from any location – for consumers, industrial companies and government agencies in over 120 countries.

What you will be doing at Globalstar

Globalstar is seeking a Spacecraft Operations Control Systems Engineer to join our satellite team.  You will be responsible for mission‑critical software supporting 24×7 satellite operations.  In this role, you will be a key contributor throughout the full lifecycle of the ground control system, helping ensure system reliability, operational efficiency, and a seamless user experience for satellite operators.

You will work closely with satellite engineering teams, operations analysts, and third‑party software vendors to enhance system performance, troubleshoot complex issues, and support continuous improvement initiatives. This position requires a strong technical foundation, excellent problem‑solving skills, and the ability to thrive in a high‑availability, mission‑critical environment.

Duties/Responsibilities:

• Support, maintain, and enhance Telemetry, Tracking, and Control (TT&C) core applications and peripheral systems used in satellite operations.
• Collaborate with subject matter experts to perform root‑cause analysis on reported issues, ensuring rapid resolution and adherence to high‑availability requirements for mission‑critical systems.
• Assist in developing, refining, and executing efficient software release and deployment processes to minimize operational disruptions.
• Participate in system architecture planning, working with subject matter experts to optimize capabilities while ensuring alignment with project scope, timelines, and budget constraints.
• Create, update, and manage system documentation, technical references, and training materials to support operational readiness and knowledge transfer.
• Contribute to continuous improvement initiatives by identifying functional gaps, evaluating potential solutions, and preparing proposals or recommendations for leadership review.
• Provide on‑call support as required to ensure system reliability and mission continuity.

What you will bring to Globalstar

• Bachelor's or higher in Information Technology, Information Systems, Computer Engineering, or a related technical field.  Equivalent experience may be substituted for a bachelor’s degree.

• 10 years of prior experience in satellite operations or other mission‑critical environments required.
• 5 years of experience with both Linux and Windows operating systems, including hands‑on experience in operational or production environments.
• Familiarity with mission‑critical, high‑availability systems and the principles required to maintain system reliability.
• Experience with time series databases, visualization tools such as Grafana, multi region cloud applications, and infrastructure as code tools preferred – troubleshooting.

It’s a bonus if you have:

• Master's or higher in Information Technology, Information Systems, Computer Engineering, or a related technical field.  Equivalent experience may be substituted for a master’s degree.

• Experience writing Python applications
• Experience working with operational hardware such as steerable antennas, motor controllers, RF equipment, and other satellite ground system components. Highly desired

Skills and Competencies:

• Excellent verbal and written communication skills, with the ability to clearly and concisely collaborate across departments and all levels of management.
• Strong customer‑service orientation with the ability to support both technical and non‑technical stakeholders.
• Demonstrated ability to act with integrity, professionalism, and maintain confidentiality.
• Exceptional organizational skills and strong attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast‑paced, mission‑critical environment.
• Strong time‑management skills, including the ability to effectively prioritize tasks as operational needs evolve.
• Ability to adapt quickly to changing project priorities and operational requirements.
• Strong analytical thinking and logical reasoning abilities.
• Expertise in troubleshooting methodologies, diagnostic tools, and structured problem‑solving frameworks.
• Highly skilled in fault isolation techniques for complex systems.
• Strong self‑motivation and willingness to tackle challenging or ambiguous technical problems.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer

• Willingness and ability to travel as needed
• Willingness and ability to work after regularly scheduled hours as needed
• Ability to sit at a desk for prolonged periods working on a computer (4 to 8 hours)
• Ability to operate the equipment used for the job
• Ability to lift 15 pounds at times
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job

Marginal Functions:

A review of this job description may have omitted some of the marginal functions of the position that are incidental to the performance of the job duties and responsibilities.  This job description, in no way, states or implies that these are the only duties and/or responsibilities to be performed by the employee in this position.  The employee in this position will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her supervisor.

What Globalstar offers:

• Work/Life Balance:  Paid Time Off, Paid Holidays
• Financial Benefits:  401(k) Plan with Company Match, Employee Stock Purchase Program, Voluntary and Company Paid Group Life Insurance, Short- and Long-Term Disability Insurance, Medical FSA, Dependent Care, Competitive Salaries
• Health & Wellness:  Health Insurance, Dental Insurance, Vision Insurance, Employee Assistance Program, Comprehensive and Interactive Wellness Program