What are the responsibilities and job description for the System Administrator 3 position at GlobalPoint?
Title: System Administrator 3
Location: Richmond, VA
Duration: 7 Months
Position Overview
Systems Administrators to support a secure, stable, and high-performing hybrid IT environment. This role administers servers, identity systems, and enterprise services across on-premises and cloud platforms.
The Systems Administrator is a hands-on technical role focused on disciplined execution of operational processes, including patching, monitoring, backup, and system maintenance. The position works under the direction of the Director of Infrastructure & Operations and collaborates with Network Engineering, Information Security, End User Services, and Application/Data teams.
Key Responsibilities
Infrastructure Administration
This role supports core Infrastructure & Operations functions and contributes to the agency s ability to deliver secure and reliable IT services. The Systems Administrator operates within defined governance processes to ensure consistency, stability, and risk reduction across the environment.
Location: Richmond, VA
Duration: 7 Months
Position Overview
Systems Administrators to support a secure, stable, and high-performing hybrid IT environment. This role administers servers, identity systems, and enterprise services across on-premises and cloud platforms.
The Systems Administrator is a hands-on technical role focused on disciplined execution of operational processes, including patching, monitoring, backup, and system maintenance. The position works under the direction of the Director of Infrastructure & Operations and collaborates with Network Engineering, Information Security, End User Services, and Application/Data teams.
Key Responsibilities
Infrastructure Administration
- Administer Windows Server environments (on-premises and cloud)
- Manage Active Directory, Group Policy, DNS, and DHCP
- Support Microsoft 365 services (Exchange Online, Entra ID/Azure AD)
- Maintain system performance, availability, and configuration
- Execute structured patching for servers and core systems
- Coordinate with leadership on scheduling and system impact
- Support vulnerability remediation aligned to security priorities
- Validate patches prior to deployment
- Track patch compliance and status
- Implement security controls defined by the Information Security Office
- Support identity and access management practices, including MFA
- Assist with system hardening, logging, and monitoring integrations
- Provide support for audits and compliance activities
- Monitor systems and respond to alerts and operational issues
- Provide Tier 2/3 support for infrastructure incidents
- Participate in incident response and escalation processes
- Contribute to root cause analysis and service improvements
- Administer backup and recovery solutions
- Perform and validate backup and restore testing
- Support recovery objectives (RTO/RPO)
- Follow defined change management processes
- Execute infrastructure changes in a controlled manner
- Participate in CAB or similar governance processes
- Partner with Network Engineering on infrastructure dependencies
- Coordinate with End User Services on user-impacting changes
- Support Application/Data teams on system integrations
- Communicate system status, risks, and issues to leadership
- Experience administering Windows Server environments
- Strong knowledge of Active Directory and Group Policy
- Experience supporting Microsoft 365 (Exchange Online, Entra ID/Azure AD)
- Experience with patch management and system maintenance
- Familiarity with backup and recovery solutions
- Basic understanding of networking concepts
- Experience in government or regulated environments
- Experience with hybrid infrastructure (on-premises and Azure)
- Familiarity with NIST or similar frameworks
- Experience with virtualization (VMware or Hyper-V)
- Exposure to monitoring, SIEM, or endpoint management tools
- Strong troubleshooting and problem-solving skills
- Ability to manage multiple operational tasks and priorities
- Effective communication and teamwork across technical groups
- Ability to follow structured processes and governance standards
- Focus on system reliability, security, and continuous improvement
- Office-based environment
- Occasional after-hours support for maintenance or incidents
- Limited travel between office locations may be required
This role supports core Infrastructure & Operations functions and contributes to the agency s ability to deliver secure and reliable IT services. The Systems Administrator operates within defined governance processes to ensure consistency, stability, and risk reduction across the environment.
Salary : $40