Subject Matter Expert – Agile

Location: Baltimore, Maryland

Mode of interview details will be provided shortly.

The Subject Matter Expert (SME) is a strategic leader and domain expert embedded in the leadership team, responsible for aligning policy objectives, business requirements, and technical solution architecture across multiple agile teams. This role provides critical insight into health & human services programs (SNAP, TANF, Medicaid, Child Support, IES) and translates that knowledge into clear, actionable technical direction.

As the central liaison between program stakeholders, technical architects, and implementation teams, the SME will guide solution design, drive requirements prioritization, ensure regulatory alignment, and help shape modernization roadmaps.

• Serve as a bridge between business and technical teams, translating complex public program policies into executable solution strategies.
• Lead cross-functional design sessions involving architects, product owners, rules SMEs, data teams, and developers.
• Define end-to-end functional and non-functional solution requirements, ensuring alignment with business needs and technical standards.
• Interpret policy documents, federal regulations, and program manuals into technical requirements or decision logic.
• Support and review the implementation of business rules from a program compliance perspective.
• Provide leadership in identifying solution gaps, integration points, and risk areas across enterprise platforms.
• Represent technical delivery teams during planning sessions with state agencies, policy leads, and business owners.
• Help structure and review data flows between legacy and modern systems, including eligibility determination, benefit issuance, and external reporting.
• Coordinate with QA, DevOps, and Security teams to ensure solution alignment, performance expectations, and compliance (e.g., 508, HIPAA).
• Guide modernization planning and documentation efforts, including high-level solution blueprints, product roadmaps, and impact assessments.
• Education: This position requires a bachelor’s degree from an accredited college or university with a major in computer science, information systems, engineering, business, or other related scientific or technical discipline. (Note: A Master’s degree is preferred.)
• General Experience: The proposed candidate must have at least seven (7) years of experience in the IT field.
• Specialized Experience: The proposed candidate must have at least five (5) years of combined new and related older technical experience in the IT field directly related to the required area of expertise.
• 10 years of experience in public sector technology, with deep exposure to health and human services programs.
• 5 years working directly with state or federal eligibility systems, program modernization efforts, or cross-system solution planning.
• Expertise in programs such as SNAP, TANF, Medicaid, Child Support, or Integrated Eligibility Systems (IES). The proven ability to lead and influence both technical and business-facing teams across enterprise-scale efforts.
• Familiarity with technical stacks such as Java, .NET, Corticon, PostgreSQL/Aurora, AWS, and Informatica.
• Experience in documenting functional requirements, user stories, and system interaction diagrams.
• Skilled in managing stakeholder expectations, navigating policy constraints, and advocating for feasible solutions.
• Strong understanding of rules-based systems, modular platform design, service-oriented architecture, and data governance.
• Excellent verbal and written communication skills, including presentation of complex topics to non-technical audiences.
  
  

Thanks and Regards

Abhishek

Delivery Manager

Global Point Inc.

101 Morgan Ln, Suite 307, Plainsboro, NJ 08536

Mail ID: abhishek@globalpointinc.com

Cell: 732-253-1083

www.globalpointinc.com

USA |Canada |India