Information Technology Support Engineer

IT Support Engineer - United States

Executive IT Support Specialist

📍 Location: Houston, TX 77024, United States

🕑 Contract: 3 months (with option to extend up to 1 year)

💰 Compensation: $3,750/month Independent Contractor

About the Rol

eWe are seeking a highly skilled and customer-focused Executive IT Support Specialist to provide dedicated technology support for senior executives. This role requires strong technical expertise, excellent communication skills, and the ability to work under pressure while delivering a premium level of customer service

.
Key Responsibiliti

esExecutive Suppo

• rtAct as the primary contact for senior executive technology suppor
• t.Provide day-to-day break/fix support for all executive devices, includin
• g:Hardware: PCs, laptops, phones, tablets (iPads
• ).Software: Commercial off-the-shelf applications (COTS), business applications, and corporate network acces
• s.Support global executives visiting the Houston facilit
• y.Provide IT support for off-site key executive meetings when require
• d.Ensure exceptional customer service and maintain professionalism at all time

s.Video Conferencing (VC) Suppo

• rtServe as the primary contact for all video conferencing devices and system
• s.Manage software/hardware upgrades and ensure systems are up to dat
• e.Conduct testing and validation of new VC device
• s.Deliver full technical support for internal and external executive meeting
• s.Troubleshoot and escalate issues where require

d.Collaborati

• onWork closely with the wider Executive Support Team to ensure seamless service deliver
• y.Collaborate with video conferencing leads and vendors for advanced troubleshooting and upgrade

s.
Requireme

• nts2–3 years’ experience in IT support or executive/desktop support rol
• es.Proven experience supporting senior executives and handling sensitive, high-pressure situatio
• ns.Strong troubleshooting skills across hardware, software, and networki
• ng.Excellent verbal and written communication skil
• ls.Ability to multi-task, prioritise, and remain flexible in a dynamic environme
• nt.Strong team player with a customer-first minds

et.
Contract Det

• ailsDuration: Initial 3 months with potential extension up to 12 mon
• ths.Location: Onsite in , Houston,
• TX.Compensation: $3,750 per mo