Staff Salesforce MuleSoft IDP Developer

Location: Pittsburgh, PA

Onsite Flexibility: Hybrid

• Position Type: Direct Placement
• Pay / Salary: $100,000–$135,000 / Year (USD)
• Work Authorization: No sponsorship allowed. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

The MuleSoft & IDP Developer is a key member of the IT Applications team, responsible for designing, scaling, and maintaining automated document processing solutions using MuleSoft Intelligent Document Processing (IDP), Generative AI (GenAI), and the Anypoint Platform. This role focuses on optimizing AI prompts, architecting high-throughput document processing pipelines capable of handling millions of documents, and providing Tier 3 production support for mission-critical document extraction workflows.

• IDP Configuration: Create and manage custom document actions, schemas, and AI prompts inside the MuleSoft IDP console.
• API Development: Publish IDP document actions to Anypoint Exchange as REST APIs to allow seamless consumption by Mule applications or RPA bots.
• Workflow Optimization: Implement human-in-the-loop review queues by establishing confidence score thresholds for automated vs. manual data validation.
• System Integration: Integrate extracted data payloads using DataWeave, connecting document inputs to target Enterprise Applications such as ERP, CRM (Salesforce), or databases.
• LLM Prompt Engineering: Write and refine advanced LLM prompts within MuleSoft IDP to extract unstructured context, text summaries, and complex line-item tables.
• LLM Accuracy Tuning: Build benchmark datasets to evaluate extraction accuracy, tuning prompts to eliminate AI hallucinations and false positives.
• LLM Model Selection: Evaluate and configure foundational LLM models and document classifiers tailored to varying document types.
• High-Throughput Design: Architect asynchronous processing queues and concurrency limits to handle sudden spikes in monthly document volumes.
• Resource Optimization: Manage Mule vCore allocations, rate limiting, and caching strategies to ensure cost-effective API performance on CloudHub.
• Production Support & Operations – Tier-3 Engineering Support: Resolve complex runtime failures, expired OAuth tokens, and parsing errors blocking production queues.
• Human-in-the-Loop Management: Continuously adjust confidence score thresholds based on support ticket trends to balance automation rates with data accuracy.

• AI & Prompting Expertise: Practical skills in structural prompt formatting (e.g., few-shot prompting, system instructions) specifically for JSON text parsing.
• Scale Mastery: Proven background managing multi-worker CloudHub architectures, persistent queues, or MuleSoft RPA parallel executions.

• Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent practical experience).
• MuleSoft Certified Developer – Level 1 required.
• Salesforce Certified MuleSoft Hyperautomation Developer strongly preferred.

• 5 years of hands-on experience in Salesforce administration or development tasks.
• 3 years of MuleSoft integration experience, with 1 years deploying GenAI prompt engineering or IDP workloads.

• Standing – Occasionally
• Walking – Occasionally
• Sitting – Constantly
• Talking – Occasionally
• Hearing – Occasionally
• Repetitive Motions – Frequently

• Local candidates only. No relocation assistance available, including relocation at own expense. Must be local to Pittsburgh.
• Compensation factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate.
• Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location.

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

This client is a leading healthcare technology firm dedicated to improving patient outcomes, operating in more than 140 countries around the world. The organization employs professionals across software development, IT applications, systems integration, and clinical technology functions who are united by a commitment to making a difference in patients' lives. Driven by a culture of innovation, self-motivation, and entrepreneurial spirit, the company focuses on improving outcomes for underserved patients suffering from critical cardiopulmonary conditions.

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-16030 Industry: Software Engineering