Senior Scrum Master

Location: Framingham, MA

Onsite Flexibility: Remote

• Position Type: Contract
• Contract Duration: 12 months
• Contract to Hire: Contract to perm potential
• Pay Rate: $70.00–$83.00 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

The client's IT organization is seeking a highly skilled Senior Scrum Master to join the Infrastructure Platform Engineering (InfraPE) team within the Platform Infrastructure and Enablement (PIE) Program. This role enables high-performing delivery across multiple teams by driving Scrum and Lean-Agile practices, supporting Kanban and flow-based delivery, partnering with teams to define objectives, owning and managing the feature backlog, bringing work into teams as needed to support engineering execution, removing impediments, improving delivery predictability across platform engineering work, and providing project management leadership for large team initiatives. The role also requires exceptional executive-level presentation and communication skills, including the ability to prepare and deliver clear readouts on status, risks, decisions, and outcomes.

• Multi-Team Enablement: Support more than one delivery team within InfraPE/PIE, adapting your approach to each team's maturity, constraints, and ways of working.
• Agile Facilitation: Facilitate and continuously improve team ceremonies, ensuring they are effective, time-boxed, and outcome-focused.
• Product Ownership: Work with teams and stakeholders to define objectives, own and manage the feature backlog, and bring work into teams as needed to support engineering priorities.
• Project Management: Provide project management support for large team initiatives, including planning, coordination, milestone tracking, risk management, dependency management, and status reporting.
• Kanban & Flow: Enable flow-based delivery through WIP limits, clear policies, cadence, and flow metrics such as cycle time and throughput.
• Board & Work Management: Maintain strong board hygiene, work visualization, dependency tagging, and aging work review to improve transparency and execution.
• Impediment Removal: Identify, manage, and remove impediments and blockers; escalate when needed while preserving team ownership and autonomy.
• Delivery Predictability: Partner with engineering leadership to improve planning, forecasting, and delivery outcomes across iterations and flow-based work.
• Metrics & Transparency: Use agile metrics and radiators to inform decisions, communicate progress, and drive improvement.
• Dependency & Stakeholder Management: Coordinate across InfraPE and PIE teams to manage dependencies, align priorities, and communicate delivery status and risks.
• Executive Readouts: Prepare and deliver concise executive-level updates on progress, risks, decisions, dependencies, and outcomes.
• Program Ceremonies: Support PI Planning and quarterly Inspect & Adapt events, including readiness, risk/ROAM management, follow-ups, and action tracking.
• Servant Leadership: Foster a safe, inclusive environment that encourages collaboration, constructive conflict, and accountability.

• 8 years of relevant experience in Scrum Master, Product Owner, Agile Coach, or delivery leadership roles, with senior-level influence
• Deep knowledge of Agile/Scrum with familiarity in Lean/Kanban and demonstrated success enabling delivery in complex environments
• Experience operating in a Scrum Master capacity, including objective-setting, feature backlog ownership, and team intake management
• Exceptional presentation, executive communication, facilitation, conflict resolution, and influencing skills
• Strong organizational skills with the ability to manage multiple priorities, stakeholders, and cross-team dependencies
• Atlassian Tools, Jira Align, and Jira Cloud

• Experience working with platform/infrastructure engineering, operations, or enterprise technology teams
• IT infrastructure experience

• 8 years of relevant experience in Scrum Master, Product Owner, Agile Coach, or delivery leadership roles, with senior-level influence

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

• Preference is for candidates local to MA, but open to candidates outside of MA
• Interview process: 2 rounds; first with the Hiring Manager and second with an Engineer; potentially a 3rd interview

This client is a Fortune 100 global retail leader in the off-price apparel and home fashions sector, operating more than 5,200 stores across ten countries under iconic brands that span the United States, Canada, Europe, and Australia. With a business model built on delivering quality, brand-name, and designer merchandise at prices typically 20 to 60 percent below full-price retail, the organization has built one of the most enduring value propositions in global retail — and employs tens of thousands of professionals across merchandising, operations, supply chain, corporate finance, marketing, and technology roles worldwide.

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-09442