Senior Business Analyst - Salesforce

Location: Parsippany, NJ

Onsite Flexibility: Hybrid

Contract Details:

• Position Type: Contract
• Start: As Soon As Possible
• Pay: $70 - 85/Hr
• Duration: 12 months

Job Summary:

While this role is remote, candidates local to Parsippany, NJ are preferred, with the expectation to come on-site for meetings at the Parsippany, NJ office or as needed. We are seeking a Senior Business Analyst Consultant with Salesforce experience that will have responsibility for eliciting business needs, specifying user stories/use cases, modeling processes, evaluating system impacts, performing detailed analysis, prioritizing business requests, and partnering with the project team to ensure the successful delivery of new system capabilities, enhancements, and fixes in support of various applications. Candidates need to be a Salesforce Functional Business Analyst—not looking for an admin or someone too technical. We are looking for someone with experience collaborating across multiple functions.

Key Responsibilities:

• (70% effort) Work with constituents across the organization to understand current processes, systems and opportunities and capture requirements for new processes, systems, user interfaces and user experiences through various methods, including but not limited to requirements gathering sessions, interviews, surveys, workshops, etc.
• Collaborate with vendor partners and internal team members to communicate needs and requirements and determine appropriate solutions.
• Advise on best practices.
• Document current and future state in various forms including functional requirements, user stories, wireframes, interface designs, workflows, swim-lane diagrams, presentations, etc. for appropriate audiences including C-Level, business stakeholders and technical teams.
• (20% effort) Collaborate with IT Development (onshore/offshore) and QA to ensure appropriate and adequate system testing is performed.
• Facilitate, coordinate and execute User Acceptance Testing (UAT).
• (5% effort) Provide guidance, review work and provide feedback to other team members.
• (5% effort) Perform other duties as assigned.

Education Requirements:

• Bachelor's Degree in Computer Science, Information Systems, Business (with IT focus), or related majors and/or track record of work experience in areas described above.

Required Experience:

• 5 years experience in systems analysis and design with a proven record of successful medium to large scale project implementations, preferably in enterprise Business-to-Business durable goods, construction, or building materials manufacturing.
• Experience capturing and documenting B2B customer centric requirements, with a focus on minimizing customer pain points, and providing visibility into operational data.
• Experience in SDLC and Agile/Scrum methodology.
• Experience in Jira.
• Experience with documenting requirements for integrations between enterprise systems.
• Strong experience in business process design and workflow analysis.
• Strong knowledge and execution of IT Standards, Policies and Procedures.
• Knowledge of Information Security Practices.
• Knowledge of Project Management Methodologies & Tools.
• Experience in working with multiple data sources and ERPs.

Required Skills:

• Perform analysis and design using various methods, including business requirements, functional specifications, user stories/acceptance criteria, use cases, swim lanes, and process flows, swim lane diagrams, AS-IS / TO-BE diagrams, and mock-ups/wireframes.
• Understanding of best practices with Digital User Interface designs and User Experience.
• Experience with visually modeling requirements using tools.
• Strong ability to influence and drive cross-functional decisions and initiatives.
• Very strong drive for results.
• Very strong ability to think conceptually and forward thinking.
• Strong estimating skills.
• Strong ability to communicate ideas in both technical and user friendly language.
• Strong ability to manage multiple concurrent initiatives.
• Very strong prioritization skills.
• Very strong analysis & problem solving skills.
• Strong adaptability.
• Good vendor management skills.
• Very strong communication skills (verbal & written).
• Strong decision making skills.
• Strong collaboration skills.
• Very strong customer focus and client interface skills.
• Initiates self action.
• Strong business acumen.
• Strong skills in building working relationships.
• Good stress tolerance skills.
• Strong planning, organizing & follow-up skills.
• Strong attention to detail.
• Strong time management skills.
• Strong meeting facilitation skills.
• Strong relationship management skills—ability to interact well with all levels of management, quickly and effectively build credibility and relationships.

Preferred Skills:

• Experience in the Manufacturing Industry.
• Google Suite and Lucid Charts knowledge.
• Experience with Salesforce Sales Cloud and Experience Cloud.
• Certified Business Analysis Professional (CBAP) or similar certification.

Work Environment / Physical Requirements:

• Travel Requirements: 10%
• No of direct reports: 0
• No of indirect reports: 0
• Budget Responsibility: No

Benefits:

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client:

Leading roofing manufacturer in North America offering high-quality products and exceptional customer service. Committed to innovation and sustainability. Join our team and build the American dream.

About GTT:

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!

Job Number: 26-03475

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