Principal Product Owner

Location: Oakland, CA

Onsite Flexibility: Hybrid – 2 days per month and occasionally another day or two as needed. Given the infrequency of needing to be in the office, this could be a remote position.

Contract Details:

• Position Type: Contract
• Contract Duration: 12 months
• Start: Immediate
• Pay Rate: $120–$125 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Additional Notes:

• Open to both local and non-local candidates.
• Client laptop will be provided if the hire is within the service territory. Otherwise, the candidate must use personal laptop and will be connected via Citrix/VDI.
• RE: Travel/onsite requirements: If the candidate is remote, with prior manager approval, may submit expense for reimbursements for travels to Oakland.

Job Summary:

This role leads a foundational initiative to redefine how the client serves customers through a unified, consumer-grade digital experience. The Principal Product Owner will be accountable for the product vision, strategy, and outcomes for a first-of-its-kind utility mobile application. This role is responsible and accountable for every facet of the product including the customer experience, product roadmap, integration to the business, and investment tradeoffs, while reporting progress and decisions to executive leadership. This leader is both visionary and hands-on—equally effective in shaping executive alignment and making day-to-day product decisions that move delivery forward. This role will start as an individual contributor with matrixed organizational support, growing to include direct support roles as needed. This role may convert from a contract position to a permanent position in the future depending on evolution of the product and maturation of the supporting business function.

Key Responsibilities:

• Own and evolve the end-to-end product vision for the client's Mobile Application (also known as "Project Charlie"), grounded in customer needs, system realities, and the client's long-term strategy.
• Set and enforce experience standards that materially raise the client's bar for consumer experience.
• Make final calls on roadmap prioritization, scope, and investment tradeoffs based on impact to customers, time, cost, and risk.
• Actively define and strengthen how the client understands product leadership, customer digital experience, and product decision-making.
• Partner closely with Customer, IT, and Innovation teams as well as engineering, design, data, and operations to translate vision into execution. Build and manage relationships with additional support functions including finance, privacy, legal, and cybersecurity as needed.
• Work with and inform the customer device and grid edge strategy (e.g., disaggregation, AMI 2.0, and emerging solutions).
• Represent Charlie with executive stakeholders, regulators as needed, and internal leadership forums.
• Oversee day-to-day work of the development team including coaching and mentoring others to improve their knowledge or skills.

Required Experience:

• Bachelor of Arts or Bachelor of Science in Engineering, Business, or Computer Science.
• 12 years building and scaling consumer digital products, including 5 years leading teams in a senior product capacity.
• Experience with Distributed Energy Resources and consumer energy products.
• Proven ability to influence executives and drive alignment without dilution of product integrity, while still obtaining breakthrough outcomes.
• Strong design judgment; demonstrated ability to recognize and demand design excellence.
• Technical fluency sufficient to engage in architectural and feasibility discussions.

Desired Experience:

• Experience in energy, utilities, hardware-software systems, or regulated environments strongly preferred.
• Experience developing first-to-market products.

Desired Characteristics:

• Led a flagship consumer digital mobile product end-to-end.
• Senior product leadership in complex, regulated, or systems-heavy environments.
• Executive-level influence combined with hands-on delivery.
• Bias toward action, concise, and passionate.
• Removes barriers to products and projects moving forward in an autonomous fashion.
• Able to operate at different levels of abstraction, outcome-focused while understanding and adhering to process where necessary.
• Empathic and curious—has an ability to seek to understand while driving toward shared outcomes.
• Handles multiple projects and stakeholders and pushes for pace with self-directed drive.

What Success Looks Like:

• Deploy a delightful Mobile App experience which is delivered on time and budget which sets the bar for what an amazing utility energy experience looks like.
• Executives can clearly articulate Project Charlie's value, direction, and buy-in to the product and approach.
• Product decisions consistently favor customer and system impact over convenience.
• Client's expectations for digital experience shift meaningfully upward.

Benefits:

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About GTT:

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-04114