Facility Operations Manager

Location: Ellicott City, MD

Onsite Flexibility: Onsite

• Position Type: Contract
• Contract Duration: 11 months
• Pay Rate: $52.00–$64.00 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

This position offers an exciting opportunity to join the client and be responsible for managing and maintaining the Howard County Circuit Courthouse. The Facilities Manager plays a vital leadership role in ensuring the facility operates safely, efficiently, and reliably every day. In this on-site role, the Facilities Manager is accountable for all aspects of day-to-day leadership and operations, including regular communication with the client, monitoring of the CMMS system, an in-depth understanding of the contract, strategic planning and execution of preventive maintenance programs, and thoughtful lifecycle planning of assets — all while maintaining strong fiscal discipline. Success in this position requires the ability to balance operational excellence with budgetary responsibility and long-term sustainability. Beyond technical and operational expertise, the Facilities Manager serves as a key point of contact for stakeholders, actively managing expectations through clear, transparent communication. The role also involves building, developing, and leading a high-performing operations team that is committed to safety, accountability, and continuous improvement.

• Customer service mindset with very strong communication and people skills, serving as the primary client-level liaison for addressing operational, contractual, and financial matters.
• Impeccable attention to detail and the ability to prepare and deliver accurate monthly operational and financial reports.
• Responsible for developing, managing, and tracking operating budgets and financial forecasts, ensuring performance aligns with contractual and organizational financial objectives.
• Able to delegate tasks, meet deadlines, and maintain accountability across the team.
• Be comfortable taking off-hour calls and, when necessary, responding to emergencies.
• Serve as a role model, mentor, and trusted resource to staff and stakeholders.
• Strong ability to comprehend complex contract terms and performance requirements, and to work collaboratively with the customer to ensure alignment with contractual obligations and operational policies.
• Manage subcontractors and vendor relationships, including contract administration, performance monitoring, compliance, and cost control.
• KPI Management.
• Ensure the quality, accuracy, and completeness of data entered into the CMMS.
• Administer documentation related to extension requests, relief events, and repair justifications in accordance with contract requirements.
• Review, develop, and proactively implement operational procedures and best practices.
• Provide oversight of day-to-day operations as well as long-term planning activities.
• Manage supervisors and staff, including hiring, promotions, recognition, performance improvement plans, and ongoing performance monitoring.
• Provide technical and managerial guidance to the operations team.
• Ability to read and interpret blueprints and as-built drawings.

• Bachelor's degree in business, engineering, construction management, or equivalent experience in a facilities management discipline preferred.
• BOMA and/or IFMA designation (RPA/CFM) preferred.

• Minimum of 10 years of management and leadership experience with a reputable organization.

• Experience managing multi-disciplinary teams and cross-functional working groups.
• Proven experience leading customer and stakeholder meetings.
• Demonstrated ability to manage operations in compliance with technical and contractual requirements.
• Track record of developing a team culture focused on Customer Satisfaction and Continuous Improvement.
• Hands-on experience managing preventive maintenance and repairs for MEP, fire alarm systems, security systems, and building automation systems.
• Experience with building systems including HVAC, electrical, plumbing, fire alarm, security cameras, access control, and related facility infrastructure.
• Experience supporting mission-critical or high-availability facilities.
• Knowledge of OSHA codes, regulations, and safety compliance requirements.

• Proficient with Windows-based software including Excel, Word, PowerPoint, MS Project.

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

Screening questions — responses must be added to the top of each candidate's resume at submittal:

1. Tell me about a significant operational problem you identified before anyone asked you to address it. What did you personally do, and what was the final result? 2. Describe the most difficult facility or operational problem you have managed when the answer was not obvious. How did you determine the root cause, evaluate your options, and decide what to do? 3. Tell me about an important assignment involving several people, competing priorities, and a firm deadline. How did you organize the work, hold people accountable, and make sure nothing was missed?

This client is a leading provider of intelligent building solutions, including digital systems for safety, efficiency, and sustainability. Operating across more than 150 countries and employing approximately 100,000 professionals worldwide, this global building technology and manufacturing organization designs, installs, and services HVAC systems, fire safety equipment, security infrastructure, and building management platforms for clients across healthcare, data centers, higher education, advanced manufacturing, and pharmaceuticals. Teams here span mechanical engineers, building automation specialists, fire safety technicians, project managers, and business professionals who collaborate to advance the decarbonization of the built environment.

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-15940 Industry: Operations & Management