What are the responsibilities and job description for the Facility Systems Manager position at Global Surgical Corporation?
Description
Medical Device Manufacturing Industry
Ignite your career as an Facility Systems Manager with a successful and growing medical device manufacturer. In this pivotal role, you will provide hands-on day-to-day IT support while contributing to the strategic direction and operational excellence of our technology infrastructure.
This dynamic position offers the opportunity to oversee a comprehensive range of IT responsibilities—ensuring uptime, performance, and security of critical business systems. You will support a diverse technology ecosystem that empowers our organization to thrive, while driving continuous improvement, managing vendor partnerships, and fostering a collaborative environment that promotes both technical excellence and organizational growth.
Key Responsibilities
IT Strategy & Leadership
- Develop and implement IT strategies aligned with organizational goals, emphasizing scalability, security, and efficiency
- Drive continuous improvement initiatives across infrastructure and systems
- Lead IT projects to ensure on-time, in-scope delivery
- Communicate technical initiatives effectively to executive leadership
Infrastructure & Systems Management
- Oversee IT infrastructure including PCs, servers, networks, databases, and cloud services (Microsoft 365)
- Manage server-based business applications such as:
- Sage MAS 500
- SolidWorks
- PDM
- Unipoint
- BarTender
- FileMaker
- Other enterprise applications
- Sage MAS 500
- Administer Hyper-V virtualization platforms to optimize performance and resource utilization
- Manage Kaseya/Unitrends backup appliances and cloud storage
Network & Security
- Maintain LAN and wireless networks to ensure reliable connectivity
- Manage routers, firewalls, VPNs, VLANs, and network security protocols
- Implement cybersecurity best practices including Managed Detection and Response
- Ensure adherence to best IT practices and maintain robust information security controls
- Develop and coordinate disaster recovery and business continuity strategies
Support & Vendor Management
- Provide desktop, server, and remote access support for onsite and remote employees
- Manage vendor relationships including local MSP partnerships
- Oversee procurement, contract negotiations, and service level agreements for hardware, software, and cloud service
Vendor Service Agreement Responsibilities
- Manage, negotiate, and oversee facility service agreements to ensure compliance, protect organizational interests, and facilitate smooth business operations.
- Act as a central liaison between GSC and external parties.
- Coordinate with senior leaders to ensure agreements align with organizational goals.
- Evaluate vendor performance throughout an agreement’s lifecycle and address service issues as needed.
- Assist in budgeting, forecasting, and financial oversight related to facility services and contracts.
Qualifications
- Proven experience managing complex IT environments
- Strong systems engineering expertise in:
- Windows Server
- Microsoft SQL Server
- SharePoint
- Active Directory
- DHCP/DNS
- SQL databases
- Windows Server
- Hands-on experience with Microsoft 365 and virtualization technologies (Hyper-V)
- In-depth knowledge of network infrastructure and security best practices
- Familiarity with IT service management frameworks such as Datto RMM
- Experience developing and implementing disaster recovery and business continuity plans
- Strong organizational skills with the ability to manage multiple concurrent projects
- Demonstrated leadership capabilities
- Exceptional communication skills with the ability to translate complex technical concepts for diverse stakeholders
- Relevant technical certifications highly desirable
Why Join Us?
This is a high-impact leadership opportunity where you will shape innovative technology solutions that directly support business growth and operational excellence in a regulated medical manufacturing environment.