What are the responsibilities and job description for the Accounts Receivable Specialist position at Global Support Center?
Description
Job Summary
The Accounts Receivable Specialist is responsible for managing the company's incoming payments, ensuring accuracy in customer accounts, and supporting overall cash flow performance. This role plays a critical part in maintaining strong customer relationships while ensuring timely collections and adherence to company policies. The ideal candidate is detail oriented, proactive, and able to work effectively in a fast paced, team driven environment.
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Essential Duties and Responsibilities
Process and post customer payments, including checks, ACH, credit cards, and wire transfers
Reconcile customer accounts and resolve discrepancies in a timely manner
Monitor aging reports and follow up on past due balances
Communicate with customers regarding billing questions, payment status, and account issues
Apply cash receipts accurately and ensure proper allocation across invoices
Research and resolve unapplied cash, short payments, and deductions
Collaborate with sales, operations, and customer service teams to resolve account issues
Maintain accurate and up to date customer account records
Assist with month end close activities, including AR reconciliations and reporting
Support audit requests and provide documentation as needed
Identify opportunities to improve AR processes and enhance efficiency
Requirements
Education
High school diploma or equivalent required
Associate's degree in Accounting, Finance, or related field preferred
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Experience
2 to 5 years of accounts receivable or general accounting experience
Experience in a high volume, transaction based environment preferred
Prior experience in construction, flooring, or distribution industry is a plus
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Qualifications
Strong understanding of accounts receivable processes and cash application
Ability to analyze account discrepancies and resolve issues independently
Excellent attention to detail and accuracy
Strong organizational and time management skills
Effective communication skills, both written and verbal
Proficiency in Microsoft Excel and accounting systems or ERP platforms
Ability to work collaboratively across departments
Customer service mindset with a professional and solution oriented approach
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Work Environment and Expectations
Primarily office based role with extended periods of sitting and computer use
Ability to manage multiple priorities and meet deadlines
Occasional overtime may be required during peak periods or month end
ADG is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email accommodations@adgus.net. Please do not use this email address for any other questions. Only inquiries regarding accommodation will be addressed.
Salary : $19 - $21