What are the responsibilities and job description for the Property Manager position at Global Self Storage, Inc.?
Customer Service Associate – Global Self Storage (Dolton, IL; Merrillville, IN)
Are you someone whose life experience, energy, and enthusiasm fuel a passion for serving others? At Global Self Storage, we’re committed to being the leading storage provider in the Dolton, IL area—and we’re looking for a dedicated professional to join our team.
This full-time role offers a competitive salary, comprehensive benefits, and the opportunity to grow with a stable, reputable company. We welcome applications from veterans, retirees, and experienced customer service professionals who are ready to make a lasting impact in their community.
Who We’re Looking For
We’re seeking a reliable, customer-focused individual who:
· Resides in or near Dolton, IL/ Merrillville, IN area, with strong community ties
· Brings maturity, professionalism, and a long-term commitment to their work
· Excels in customer service and has solid computer skills
· Can handle both administrative and light property upkeep tasks
· Is available to work Saturdays (8:30 am–5:00 pm)
Experience in self-storage, retail, property management, or hospitality is a plus.
Key Responsibilities
· Provide exceptional customer service in person, over the phone, and via email
· Assess customer storage needs, recommending units, supplies, and insurance options
· Manage leasing agreements, from preparation through execution
· Support financial goals through rent collection, budgeting, and expense control
· Maintain property standards by addressing issues, coordinating repairs, and ensuring cleanliness
· Generate and analyze reports to track performance and trends
· Contribute to the overall success of the property and company through initiative and accountability
Qualifications
· Minimum 2 years of customer service and/or sales experience
· High school diploma or GED required; some college preferred
· Ability to perform basic maintenance and property tasks
· Strong computer skills (Microsoft Office; willingness to learn new systems)
· Valid driver’s license and reliable transportation
· Saturday availability required
Compensation & Benefits
· Pay: $18.50 – $21.00/hour (commensurate with experience)
· Schedule: 40 hours per week, 8-hour shifts
· Benefits include:
o 401(k) with employer match
o Comprehensive health, dental, and vision coverage
o Flexible spending and health savings accounts
o Life insurance
o Generously paid time off (vacation, personal days, and holidays)
o Employee discounts
o Retirement planning options
Equal Opportunity Statement
Global Self Storage is proud to be an equal opportunity employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
Job Type: Full-time
Location: On-site in Dolton, IL/Merrillville, IN
Job Type: Full-time
Pay: $18.50 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- * What makes you a strong candidate for this position?
- * How long will your commute to Dolton, IL/Merrillville, IN?
- * Can you confirm Saturday availability (8:30 am–5:00 pm)?
Ability to Commute:
- Merrillville, IN 46410 (Required)
Ability to Relocate:
- Merrillville, IN 46410: Relocate before starting work (Preferred)
Work Location: In person
Salary : $19 - $21