What are the responsibilities and job description for the Field Service Manager position at Global Power Components?
Global Power Components is a privately held, growing manufacturer of UL heavy gauge steel fuel tanks, trailers, large generator enclosures and modular metal enclosures for housing fully-equipped electrical distribution and control equipment.
As a result of our expansion, we are looking for a Field Service Manager. The Field Service Manager will oversee our growing Field Service Team, which performs post-production warranty and upgrade work throughout the United States.
RESPONSIBILITES
Global Power Components is an Equal Opportunity and Affirmative Action Employer. Global Power Components is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
As a result of our expansion, we are looking for a Field Service Manager. The Field Service Manager will oversee our growing Field Service Team, which performs post-production warranty and upgrade work throughout the United States.
RESPONSIBILITES
- Coordinate scheduling for field service needs with Project Managers on Gen and MEC divisions.
- Provide required training for Field Service personnel as project needs evolve.
- Equip Field Service personnel with tools and equipment required for projects.
- Work with management team to develop hiring strategy to meet current demands and future business goals.
- Manage the tracking and maintenance of vehicle fleet and equipment used by Field Service Technicians.
- 3 years’ experience in management of a customer service focused team
- Experience with managing a team of field service personnel covering a large geographical area preferred
- 5 years’ experience in management or hands on work in electrical, mechanical, and/or building construction
- A cool-headed nature: able to keep yourself, employees, and customers calm during stressful situations.
- A passion for developing employees professionally and looking out for their needs
Global Power Components is an Equal Opportunity and Affirmative Action Employer. Global Power Components is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.