Collections Administrative Assistant

At Global Post Auditing Solutions, we don’t just recover lost funds, we restore trust, deliver clarity, and create value where others miss it. As a Collections Administrative Assistant, you’ll play a crucial behind-the-scenes role that helps power our mission: helping Fortune 500 companies recover overpayments with accuracy and excellence.

We’re looking for a Collections Administrative Assistant who thrives in a fast-paced environment and isn’t afraid to pick up the phone. This role is ideal for someone who enjoys proactive communication, problem-solving, and playing a key part in a results-driven team. You’ll be on the front lines of our collections efforts, making a high volume of outbound calls with our clients' vendor partners to ensure the timely resolution of outstanding claims.

What You’ll Do

Your daily responsibilities will include:

• Make high-volume outbound phone calls daily to follow up on outstanding claims and ensure timely collections.
• Communicate with professionalism, urgency, and clarity to our clients' vendor partners via phone and email.
• Support the Collections Manager in resolving account discrepancies and securing payment commitments.
• Maintain accurate and organized documentation using Microsoft Excel, Word, and Outlook.
• Assist with administrative tasks and cross-functional projects as needed.
• Build and nurture positive relationships by delivering a white-glove service experience in every interaction.

What You Bring To The Table

You’re someone who thrives in a dynamic, detail-oriented role and is committed to seeing tasks through to completion. You’re also quick on your feet, great at follow-up, and love helping things run smoothly.

We’re looking for someone who:

• Excellent phone communication skills — confident, clear, and friendly
• Ability to stay focused and energized through repetitive tasks and call-heavy days
• Strong attention to detail and commitment to accuracy in documentation
• Proficiency in Microsoft Office (Excel, Word, Outlook); PowerPoint is a plus
• Experience in collections, customer service, or administrative support is preferred but not required
• Is a self-starter with strong follow-through and accountability
• Has a problem-solver mindset and the ability to remain calm under pressure
• Works well independently but loves being part of a team
• Brings a friendly, professional demeanor to every interaction

Bonus Points If You:

• Have 2 years of experience in collections
• Hold a 4-year degree (preferred, not required)

The Perks

We take care of our people and here’s how:

• 3 Weeks Paid Time Off (prorated your first year)
• Paid Holidays (New Year’s, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas)
• 401(k) Plan (available after 90 days)
• Insurance Reimbursement Assistance (after 90 days)
• Quarterly Bonus Opportunities
• On-the-Job Training and Growth Opportunities

Our Culture: Globa's Non-Negotiables

We’re building more than a company; we’re building a culture of excellence. Our team lives and leads by these core values:

✅ Problem Solver

✅ Confident (not arrogant)

✅ Emotionally Intelligent

✅ Detail Oriented

✅ Goal Driven

✅ Teachable

✅ Positive and Professional

✅ Organized and Reliable

✅ Cool Under Pressure

✅ Committed to the Mission

✅ Growth-Oriented

✅ Open to Feedback and Always Improving

If you’re looking for a role where your contributions matter, your growth is supported, and your team has your back, we’d love to meet you. Apply now to be part of a team that’s built on excellence, integrity, and impact.

Before we look at your resume, we need you to complete the assessment link below for the position, which will take approximately five (5) minutes. https://assessment.predictiveindex.com/bo/9Z5G/CollectionsAdmin_Nov2025_14254