What are the responsibilities and job description for the Sales Executive - Higher Education position at Global Payments?
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Overview / General Description
The Enterprise Account Executive - Higher Education is responsible for driving new revenue growth within the higher education sector for Genius Foodservice. This role focuses on engaging independent higher education institutions as well as Higher Ed divisions of national foodservice management partners to modernize their on-campus ordering, POS, mobile, digital, and self-order kiosk experiences.
The Enterprise Account Executive owns the full sales cycle from initial outreach through contract execution. Success in this role requires strong enterprise sales capability, experience selling into higher education, skill in navigating committee-based decision-making, and the ability to coordinate across internal teams including Sales Engineering, Product, Enterprise Relationship Managers, and Onboarding. This individual will build new relationships across campuses, develop territory strategies, and partner with higher education leadership inside strategic national accounts when appropriate.
Responsibilities
Identify, qualify, and close net-new enterprise opportunities within higher education dining, including independent colleges, universities, athletics dining operations, and Higher Ed divisions of major foodservice management companies.
Build and execute a structured territory plan targeting high-potential campuses with modernization needs.
Lead full-cycle enterprise sales activities including discovery, stakeholder mapping, solution design, presentations, demos, RFP responses, pricing, negotiation, and contract close.
Develop and maintain strong relationships with Higher Ed Dining Directors, Auxiliary Services leadership, Student Affairs stakeholders, IT Security, and Procurement.
Partner with Enterprise Relationship Managers to coordinate expansion opportunities inside national accounts and ensure alignment with existing corporate relationships.
Collaborate with Sales Engineering to validate requirements, prepare solution proposals, and support security, accessibility, and compliance review processes.
Maintain deep understanding of Genius Foodservice solutions, product roadmap, and competitive landscape within higher education dining technology.
Document all sales activities in CRM, maintain accurate forecasting, and manage pipeline development with discipline.
Represent Genius Foodservice at higher education industry events, tradeshows, customer sites, and executive briefings.
Ensure a clean post-close handoff to the Enterprise Relationship Management team to support implementation, go-live, and ongoing account success.
Perform other related duties as required.
Basic Qualifications
Bachelor's degree or 5 years of relevant enterprise sales experience.
3 to 7 years of experience selling technology, digital platforms, or enterprise software into higher education institutions or campus dining environments (preferred).
Proven track record managing long, committee-driven sales cycles and closing complex enterprise deals.
Familiarity with higher education procurement processes, IT/security requirements, and accessibility/ADA considerations.
Exceptional verbal, written, and presentation skills with the ability to communicate value to both executive and operational campus stakeholders.
Strong organization, time management, and pipeline management abilities.
Experience working with Sales Engineering, Product, and customer-facing teams to support complex opportunities.
Ability to thrive in a fast-paced environment while consistently delivering measurable results.
Travel
Up to 50% as needed for client meetings, site visits, and industry events. Annual average expected at approximately 20-25%.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties and activities may change at any time with or without notice.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.
